Summary
Overview
Work History
Education
Skills
Timeline
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Sue Weger

Morganville,NJ

Summary

Dynamic and detail-oriented professional with extensive experience as a Medical Receptionist. Expert in appointment scheduling and front desk management, fostering strong patient relationships while maintaining confidentiality. Proven ability to enhance operational efficiency and patient satisfaction through exceptional organization and a calm demeanor in high-pressure environments.

Overview

33
33
years of professional experience

Work History

Office Administrative Assistant

Home Theatre Connection
04.2011 - Current
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.

Lead Nail Technician

Physical Features
10.1992 - 06.2010


  • Conducted inventory management tasks, ordering supplies as needed to maintain optimal
  • Continuously improved technical skills through professional development courses and staying current on industry trends to provide outstanding service quality.
  • Developed creative nail art designs, drawing in new customers and establishing loyal clientele base.
  • Increased salon revenue by upselling additional treatments and recommending appropriate retail products.
  • Collaborated with salon management to create promotional offers and special events to drive business growth.
  • Evaluated clients'' needs during consultations, recommending suitable treatments based on individual preferences and requirements.
  • Organized workstation efficiently for maximum productivity during peak business hours without sacrificing service quality .
  • Maintained strict sanitation standards, ensuring a safe and hygienic experience for all clients.
  • Streamlined appointment scheduling, maximizing staff efficiency and reducing client wait times.
  • Enhanced client satisfaction by providing high-quality nail services and maintaining a clean work environment.

Medical Receptionist

Westfield Family Practice
04.2001 - 08.2003
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

Education

Cosmetology -

Woodbridge Vocational School
Woodbridge, NJ
06.1989

High School Diploma -

Woodbridge High School
Woodbridge, NJ
06.1988

Skills

  • Appointment scheduling
  • Strong organization
  • Patience and composure
  • Front desk management
  • Patient scheduling
  • Patient registration
  • Appointment setting

Timeline

Office Administrative Assistant

Home Theatre Connection
04.2011 - Current

Medical Receptionist

Westfield Family Practice
04.2001 - 08.2003

Lead Nail Technician

Physical Features
10.1992 - 06.2010

Cosmetology -

Woodbridge Vocational School

High School Diploma -

Woodbridge High School

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Sue Weger