Sue Young
New Braunfels,TX
Summary
Professional with proven success in new home sales, skilled in client relationship management, market analysis, and negotiation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for excellent communication, problem-solving abilities, and customer-centric approach. Ready to drive sales and contribute to growth. Track record of building strong client relationships and achieving sales targets.
Overview
23
23
years of professional experience
1
1
Certification
Work History
New Home Sales Consultant
Highland Homes San Antonio
01.2024 - Current
- Assisted customers in selecting homes that meet their needs and preferences.
- Demonstrated product knowledge to effectively communicate benefits of various home models.
- Facilitated smooth transactions by coordinating with mortgage lenders and title companies.
- Developed relationships with clients through follow-up communication and personalized service.
- Guided clients through home buying process, ensuring informed decisions and satisfaction.
- Developed strong relationships with prospective buyers, enhancing customer loyalty and engagement.
- Conducted market analysis to identify trends, informing pricing strategies and competitive positioning.
- Facilitated negotiations between buyers and builders, achieving favorable terms for all parties involved.
- Collaborated with marketing team to create promotional materials that effectively showcase
- YTD Sales - 21
Real Estate Agent
Keller Williams Heritage
01.2009 - 12.2023
- Currently at Keller Williams Heritage - Top Producing Agent - production averages between $6m - 10m per year
- Work to build strong relationships with existing clients and establish new contacts through networking.
- Utilized web-based tools to manage a database of clients.
- Responded quickly to the needs of buyers and sellers.
- Appropriately marketed properties and sold for the best possible prices and conditions.
- Interacted with customers via phone, email, and social media.
- Completed relevant training to remain informed within the current real estate market.
- Structured availability to show client's homes and attend open houses.
- Educated clients on the state of the real estate market and options available to them.
- Consistently pursued and followed up on leads.
- Worked to deliver exceptional service resulting in excellent ratings and return clients.
- Rubiola Realty, Keller Williams & Kuper Sotheby's International
New Home Sales Consultant
Davis Custom Homes
03.2007 - 12.2008
- Worked for Steve Davis as sales consultant in high-end custom garden home communities of Bentley Manor and Menger Springs.
- Built relationships with potential buyers, guided them through the home buying process, and used sales techniques to match them with suitable new homes.
- Developed a deep understanding of the builder's new home offerings and the local housing market.
- Assisted buyers with purchase agreements, coordinated contract signings, and ensured accurate paperwork.
- Helped buyers explore financing options and understand the financial aspects of home buying.
- Promoted builder's new homes, stay updated on market trends, and built relationships with industry professionals to generate leads and referrals.
- Unfortunately, my departure from working for Davis Custom Homes was a direct result of the market crash in 2008.
Real Estate Agent
Keller Williams CityView & Phyllis Browning Company
10.2002 - 03.2007
Education
No Degree - Mass Communication
Texas Tech University
Lubbock, TXSkills
- Computer Skills
- Adaptability
- Fast Learner
- Communication Skills
- Ability to Work in a Team
- Customer Service
- Effective Time Management
- Ability to Multitask
- Marketing and Sales
- Ability to Work Under Pressure
- Real Estate Knowledge
Certification
- Texas Real Estate License, 501736
- October 2002 – December 2023
Designations
- Certified Luxury Home Marketing Specialist
- May 2014 – Present
- Senior Real Estate Specialist
- August 2022 – Present
- Graduate, REALTOR Institute
- May 2005 – Present
Timeline
New Home Sales Consultant
Highland Homes San Antonio
01.2024 - Current
Real Estate Agent
Keller Williams Heritage
01.2009 - 12.2023
New Home Sales Consultant
Davis Custom Homes
03.2007 - 12.2008
Real Estate Agent
Keller Williams CityView & Phyllis Browning Company
10.2002 - 03.2007
No Degree - Mass Communication
Texas Tech University