SueAnn Aquila
Chico,CA
Summary
I am a results-driven employee who excels in any position or environment using solid skills and past experience. I collaborate with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
20
20
years of professional experience
Work History
House Cleaner
Local Girl Gone Clean (SueAnn Aquila Proprietor)
01.2012 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Receptionist/Clerk/Librarian
Randick, O'Dea & Tooliatos, LLP
02.2005 - 05.2011
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Administrative Clerk
Lodestar Property Management
08.2002 - 12.2005
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Office Manager
Springtown HOA
12.2004 - 02.2005
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
High School Diploma -
Pleasant Valley Senior High
Chico, CA06.1974
Skills
- Strong skill sets in customer satisfaction, leadership, communication, team work and problem solving
- 4 years in expense reports, heavy cash flow, account balancing, purchase orders
- I am very personable, a self-starter, with excellent decision making skills I very understanding of customer needs, whether on the phone or in person
Timeline
House Cleaner
Local Girl Gone Clean (SueAnn Aquila Proprietor)
01.2012 - 03.2022
Receptionist/Clerk/Librarian
Randick, O'Dea & Tooliatos, LLP
02.2005 - 05.2011
Office Manager
Springtown HOA
12.2004 - 02.2005
Administrative Clerk
Lodestar Property Management
08.2002 - 12.2005
High School Diploma -
Pleasant Valley Senior High
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