Sue Ann McCray
Summary
Licensed clinical social worker with a strong commitment to serving the needs of adults and teens with behavioral health challenges. Highly motivated to help each individual learn healthy means of coping with behavioral and emotional difficulties. Dedicated to providing empathetic, compassionate, solution- focused care.
Overview
9
9
years of professional experience
Work History
Salary Clinician
Thriveworks Counseling And Coaching (Remote)
Norfolk, Virginia
03.2022 - Current
- Completed psychosocial intake assessments, treatment plans and progress notes.
- Utilized Cognitive Behavioral Therapy, Dialectical behavioral therapy, Acceptance and Commitment therapy, and Solution focused treatment approaches.
- Diagnosed disorders according to DSM-5 criteria, and used ICD-10 codes for documentation.
- Adjusted treatment plans with current interventions and progress updates.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Taught clients anger management techniques, relaxation skills, impulse control and coping skills.
- Scheduled recurring service appointments to provide excellent client care.
- Maintained lists of resources helpful to clients.
Clinical Supervisor
BHG Recovery
Virginia Beach, VA
08.2022 - 09.2023
- Directed and managed 10 Clinical Counselors and Case Management support personnel.
- Coordinated weekly work schedules for department employees.
- Evaluated patients, determined care needs and reviewed patient treatment plans and clinical documentation to adhere to VA state regulatory standards for the MAT treatment center.
- Provided routine management and emergency response.
- Devised training programs to close gaps in clinical staffs' competencies.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Improved research-based approaches through participation in research and evidence-based clinical audits.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Completed monthly patient chart audits to drive counselor areas of strengths and areas of improvement.
Counselor
Behavioral Health Group
Virginia Beach, VA
04.2022 - 08.2022
- Provided individualized patient centered care to 50 patients with a primary substance use diagnosis and utilized evidenced based therapeutic interventions to assist patients in reaching goals.
- Completed Comprehensive and Admission intake assessments and completed documentation that adhered to federal and state documentation mandates.
- Worked with interdisciplinary care team to assess client needs and discuss collaborative treatment efforts and ensure quality of care to patients
- Documented meetings, interventions and contacts with patients to optimize care.
- Identified clinical and case management needs to promote quality of care and completed Coordination of Care documentation.
- Evaluated patients to determine need and when appropriate referred patients to a higher level of care.
- Maintained proper licensure or certification to meet state requirements.
Clinician
Dougan and Walden Wellness
Midlothian, VA
03.2019 - 05.2022
- Completed biopsychosocial intake assessments via telehealth platform
- Provided cognitive-based therapy and dialectical behavioral therapy to assist with challenge and crisis resolution.
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans
- Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
- Documented all patient information including service plans, treatment reports and progress notes in EHR.
Senior Clinician- Drug Court
Chesterfield Mental Health Support Services
Chesterfield, VA
07.2019 - 04.2022
- Collaborated closely with drug court, probation, and treatment team to appropriately coordinate client care services
- Developed comprehensive treatment plans for patients with an addiction and behavioral diagnosis
- Diagnosed mental health, emotional and substance abuse disorders
- Documented all patient information including service plans, treatment reports and progress notes.
- Taught clients anger management techniques, relaxation skills, impulse control, relapse prevention, emotional coping skills and functional living skills
- Referenced and used various therapy techniques, including psychodynamic and cognitive behavioral psychotherapy
- Managed caseload of multiple sessions weekly using various types of therapies and approaches.
- Facilitated group therapy sessions utilizing evidence based curriculum
Behavioral Health Technician/Care Coordinator
Richmond Behavioral Health Authority
Richmond, VA
01.2017 - 07.2019
- Monitored the residential treatment facility and residents in the program to ensure the safety of all in the facility
- Collaborated closely with Women's residential SUD treatment team to appropriately coordinate client care services
- Tracked client movement in and out the facility by documenting times and destinations of clients
- Provided residents with educational materials associated with anger management techniques, relaxation skills, social skills, emotional coping skills and functional living skills as it pertains to living a life of sobriety
- Facilitated process groups; as well as, educational groups utilizing evidence based substance use curricula
- Completed therapeutic individual sessions with residents as needed
- Completed clinical assessments utilizing the ASAM criteria
- Provided crisis intervention as needed
- Diagnosed mental health, emotional, and substance abuse disorders
- Created and reviewed discharge plans for each resident
- Developed comprehensive treatment plans that focused on appropriate care for dually diagnosed patients
Clinical and Case Management Intern
YWCA of Richmond
Richmond, VA
07.2015 - 12.2016
- Completed Biopsychosocial intake assessments and treatment plans tailored to each clients needs and documented client progress.
- Utilized multiple treatment modalities including; Psychodynamic therapy, Solution Focused and Strengths Based therapy, and Cognitive Behavioral Therapy
- Assessed and evaluated clients informed by DSM-V diagnostic criteria.
- Managed a case load of 8 individual therapy clients
- Advised clients on community resources, made referrals and devised realistic goals.
- Completed case management intake assessments with clients and coordinated services with community agencies in regards to case management treatment goals with clients.
- Evaluated and addressed individual client needs and concerns.
- Collaborated with Clinical Domestic Violence/Sexual Assault treatment team.
- Co-facilitated a Psychodynamic Process Group each Monday for Survivors of Intimate Partner Violence.
- Responded to RHART hospital accompaniment calls.
- Provided crisis intervention, as needed.
- Coordinated the Adopt-A-Family holiday program for the YWCA in December 2015.
Education
Master of Science - Social Work
Boston University
Boston, MA, USA09.2017
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA, USA08.2013
Skills
- Board of Social Work Approved Clinical Supervisor
- Trauma-informed Care
- Team player
- Detail-oriented
- Crisis intervention experience
- Clinical therapy and case management experience
- Empathetic
- Active listener
- Excellent interpersonal, written, and verbal communication
- Experienced group facilitator
Timeline
Clinical Supervisor
BHG Recovery
08.2022 - 09.2023
Counselor
Behavioral Health Group
04.2022 - 08.2022
Salary Clinician
Thriveworks Counseling And Coaching (Remote)
03.2022 - Current
Senior Clinician- Drug Court
Chesterfield Mental Health Support Services
07.2019 - 04.2022
Clinician
Dougan and Walden Wellness
03.2019 - 05.2022
Behavioral Health Technician/Care Coordinator
Richmond Behavioral Health Authority
01.2017 - 07.2019
Clinical and Case Management Intern
YWCA of Richmond
07.2015 - 12.2016
Master of Science - Social Work
Boston University
Bachelor of Science - Psychology
Liberty University
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