Patrick McKenna

Manage a portfolio of clients with an aggregated contract value greater than $275MM. Directly supervise two Senior Operations Managers.

Responsibilities include, but are not limited to:

• Develop commercial strategies for new and existing clients.
• Work directly with our legal team to develop contract strategies that minimize risk to the company.
• Work closely with clients to ensure that we are delivering value through our service offerings.
• Monitor financial performance and develop growth strategies.
• Analyze data to identify and optimize company performance.
• Drive and develop employee development progress to ensure successorship.
• Collaborate with other departments to ensure all aspects of business are optimized e.g. safety, quality, workforce planning and staffing.

Managed a portfolio of clients with an aggregate contract value greater than 110MM. Responsibilities included, but were not limited to:

• Developed and maintained client relations.
• Developed site managers.
• Monitored KPIs to ensure they are performing as designed.
• Developed contract amendments.
• Worked with clients to solve complex problems.
• Drove continuous improvement program.

Job duties included, but were not limited to:

• Developed staffing plans.
• Ensured safely and quality plans were followed.
• Managed site financial performance.
• Coordinated subcontractors.
• Resolved employee disputes.
• Analyze site KPIs to drive performance.
• Drove continuous improvement program.
• Conducted performance reviews with indirect staff.
• Interfaced with client to ensure efficient performance across the site.
• Led safety and quality incident investigations.
• Led quarterly KPI reviews with client leadership team to bring transparency to site's performance.