SueAnn Sellers
Chambersburg
Summary
Talented Program Director skilled in handling community outreach and events. An experienced multi-property landlord who wears many hats to accomplish dynamic objectives and goals to connect residents to community resources.
Ready to apply over 20 years of experience to new professional challenges with growth-oriented organization.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant Program Director
She's Somebody's Daughter
10.2022 - Current
- Implemented human trafficking outreaches throughout Franklin County and Washington County area.
- Enhanced participant engagement through the development of creative and interactive support groups, paintings, crafts, holiday events, and other activities tailored to my client's needs.
- Supported the Program Director in overseeing daily operations in the Franklin & Washington Area.
- Boosted staff morale and productivity by fostering a supportive outreach environment with 10 active community volunteers.
Property Manager/Landlord Liaison
Scott & Sue Sellers(myself)
09.1995 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
Domestic Violence Shelter Manager- Coordinator
CASA
04.2021 - 07.2022
- Improved client well-being by developing and implementing comprehensive case management plans.
- Enhanced staff efficiency by providing ongoing training and support in crisis intervention and conflict resolution techniques.
- Streamlined operations through the development of effective policies and procedures for shelter management and resident care.
- Ensured compliance with federal, state, and local regulations by conducting regular audits and addressing any identified issues promptly.
- Trained and supervised 7 staff members and 11 volunteers.
- Increased community awareness and support for the shelter through effective public relations campaigns and fundraising events.
House Manager (part-time While in College)
Frederick Rescue Mission - Faith House
05.2019 - 04.2021
- Improved household efficiency by implementing detailed laundry schedules, household chores and routines for clients.
- Streamlined communication among staff and volunteers for optimal productivity and coordination of tasks.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Coordinated activities and groups for ladies and children.
Senior Supply Sergeant
US Army
11.1993 - 11.1995
- Enhanced inventory accuracy by implementing a streamlined tracking system for warehouse supplies and equipment.
- Reduced supply chain costs by negotiating with vendors and securing better pricing on bulk orders.
- Increased operational efficiency through the development and implementation of standardized procedures for supply management.
- Ensured timely delivery of essential supplies to various departments, maintaining optimal inventory levels and avoiding stockouts.
Education
Bachelor of Arts - Christian Counseling
Life Christian University
Hagerstown, MD05.2021
Skills
- Good Community Connections
- Customer Service Experience
- Administration Knowledge
- Activites and Events
- Love to wear many hats :-)
Certification
Amvets- Veterans Chaplain 2023-present
Timeline
Assistant Program Director
She's Somebody's Daughter
10.2022 - Current
Domestic Violence Shelter Manager- Coordinator
CASA
04.2021 - 07.2022
House Manager (part-time While in College)
Frederick Rescue Mission - Faith House
05.2019 - 04.2021
Property Manager/Landlord Liaison
Scott & Sue Sellers(myself)
09.1995 - Current
Senior Supply Sergeant
US Army
11.1993 - 11.1995
Bachelor of Arts - Christian Counseling
Life Christian University
Amvets- Veterans Chaplain 2023-present
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