Summary
Overview
Work History
Education
Skills
Additional Information
Previous Work Experience
Timeline
Generic

Sue Ellen Costenbader

Robesonia,PA

Summary

Positive and upbeat Customer Service Specialist bringing 35 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

14
14
years of professional experience

Work History

School Bus Driver

Brandywine Transportation
Blandon, PA
08.2016 - Current
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations
  • Maintained timely adherence to schedules and safety protocols
  • Transported passengers on predetermined routes while following local traffic regulations
  • Performed all duties with personable communication and professionalism including bus operation and passenger interaction
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition

School Bus Driver

Berks County Intermediate Unit
Reading, PA
08.2015 - 07.2016

All the same responsibilities and job requirements as I do with Brandywine Transportaion.

Medical Records Clerk II And Back Up Receptionist

Berks Visiting Nurse Association
Wyomissing, PA
02.2011 - 05.2015

Data Entry, spread sheets, answered phones, located files, Filed, Faxed, Copied, Made charts. Talked to dr offices. Handled requests .

Printed, faxed and kept track of outstanding accounts that belonged to the different deptartments on spread sheets so the different deptartments knew where they stood.

Faxed Dr offices outstanding balances a couple times a week.

Back up Receptionist:

Answer phones, Greet clients, Faxed, Some Data Entry, Mail, Copied, and Varies office duties.

Representing Berks Visiting Nurses in a professional manner.

Education

High School Diploma -

Twin Valley High School
Elverson, PA
06.1984

Skills

  • Customer relations
  • Fast learner
  • People person/people oriented
  • Team player
  • Inbound and outbound calling

Additional Information

* Member Service Representative (for 5 years)
* Referral Coordinator (for 3 years)
* Service Advisor (5 years)

Previous Work Experience

* Member Service Representative (for 5 years)
* Referral Coordinator (for 3 years)
* Service Advisor (5 years)

Can supply additional information upon request

Timeline

School Bus Driver

Brandywine Transportation
08.2016 - Current

School Bus Driver

Berks County Intermediate Unit
08.2015 - 07.2016

Medical Records Clerk II And Back Up Receptionist

Berks Visiting Nurse Association
02.2011 - 05.2015

High School Diploma -

Twin Valley High School
Sue Ellen Costenbader