Guest Service Agent
- Collected tickets deposits, fees, and payments.
- Sold tickets, group classes and rental equipment.
- Greeted guests upon arrival and offered assistance in rentals.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Recommended resort services or amenities that guest may find useful.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.