Summary
Work History
Education
Skills
Languages
Timeline
Generic

Suegoro Sone

Miami,FL

Summary

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.. Skilled multi-tasker successful at meeting performance objectives and helping team members. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.

Work History

Guest Service Agent

Winter Park Ski Resort
Winter Park, CO
12.2021 - 03.2022
  • Collected tickets deposits, fees, and payments.
  • Sold tickets, group classes and rental equipment.
  • Greeted guests upon arrival and offered assistance in rentals.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Maintained consistent positive customer feedback.
  • Recommended resort services or amenities that guest may find useful.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Provided guests with information on local attractions, restaurant and transportation services to enhance stay.

Education

Bachelor of Science - Marine Biology

Catholic University of Chile
Santiago, Chile
12.2024

Skills

  • Special Requests
  • Financial Transactions
  • Customer Rapport
  • Event Information Management
  • Guest Orientation
  • Payment Collection

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Guest Service Agent

Winter Park Ski Resort
12.2021 - 03.2022

Bachelor of Science - Marine Biology

Catholic University of Chile
Suegoro Sone