Summary
Work History
Education
Skills
Languages
Timeline
Generic

Suegoro Sone

Miami,FL

Summary

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.. Skilled multi-tasker successful at meeting performance objectives and helping team members. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.

Work History

Guest Service Agent

Winter Park Ski Resort
12.2021 - 03.2022
  • Collected tickets deposits, fees, and payments.
  • Sold tickets, group classes and rental equipment.
  • Greeted guests upon arrival and offered assistance in rentals.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Maintained consistent positive customer feedback.
  • Recommended resort services or amenities that guest may find useful.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Provided guests with information on local attractions, restaurant and transportation services to enhance stay.


Education

Bachelor of Science - Marine Biology

Catholic University of Chile
Santiago, Chile
12.2024

Skills

  • Special Requests
  • Financial Transactions
  • Customer Rapport
  • Event Information Management
  • Guest Orientation
  • Payment Collection

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Guest Service Agent

Winter Park Ski Resort
12.2021 - 03.2022

Bachelor of Science - Marine Biology

Catholic University of Chile
Suegoro Sone