SueHaley Santana
OH
Summary
Dynamic and reliable professional with proven team leadership at Subway Restaurant, excelling in quality assurance and effective communication. Recognized for maintaining accurate inventory and enhancing operational efficiency. Skilled in technical processes and time management, consistently achieving high customer satisfaction and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Assembler
Federal Health
Delaware, OH
10.2024 - Current
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Performed visual and mechanical quality verifications to meet customer specifications.
- Inspected finished products for quality and adherence to customer specifications.
Shift Leader
Subway Restaurant
The Bronx, NY
07.2021 - 11.2021
- Processed food deliveries and maintained organized stock.
- Organized and crafted various dishes.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Completed opening, closing and shift change tasks by following company guidelines.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Resolved customer complaints promptly and professionally.
- Collaborated with management to set performance goals and evaluate progress.
Shift Leader
McDonalds
Manhattan, NY
10.2020 - 05.2021
- Supervised team of 10during daily shifts, ensuring efficient operation and customer satisfaction.
- Assisted in the development and implementation of new operational procedures.
- Delegated tasks to employees and monitored activities and task completion.
- Maintained positive working relationship with fellow staff and management.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
SHACKER
Shake Shack
03.2019 - 01.2020
- Organized and fulfilled customer orders.
Education
High School -
01.2019
Skills
- Organized
- Reliable
- Technical
- Quality assurance
- Team leadership
- Time management
- Effective communication
References
Provided upon request.
References
References available upon request.
Timeline
Assembler
Federal Health
10.2024 - Current
Shift Leader
Subway Restaurant
07.2021 - 11.2021
Shift Leader
McDonalds
10.2020 - 05.2021
SHACKER
Shake Shack
03.2019 - 01.2020
High School -
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