Dynamic professional with 7 years as a Private Nanny at Care.com Inc, excelling in relationship building and infant care. Proven ability to enhance patient satisfaction as a Patient Care Coordinator by streamlining appointment scheduling and maintaining data accuracy. Recognized for exceptional organizational skills and effective communication in diverse environments.
Overview
15
15
years of professional experience
Work History
Private Nanny
Care.com Inc
07.2009 - 03.2016
Provided personalized childcare, fostering developement for 3 families over 7 years.
Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, went on outings and read books to young children while also providing an education for older children through homeschool programs.
Prepared healthy, age-appropriate snacks and meals.
Patient Care Coordinator
Suncoast Hospice
07.2007 - 03.2009
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
Data Entry Clerk
Hit Promotional Products Inc.
08.2003 - 12.2005
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Data Entry Clerk
GC Services
05.2001 - 04.2003
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Contributed to improved data management supporting company operations.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.