Sue Lanette Seratt
Chester,AR
Summary
Experienced nursing professional with 25 years of expertise in home health, psychiatric nursing, and management. Demonstrates a track record of proven clinical knowledge, natural interpersonal strengths, and technical abilities. Well-versed in EMR charting, medication administration, and interdisciplinary collaboration to optimize patient care and support. Quality-focused and efficiency-driven leader committed to delivering exceptional outcomes.
Overview
25
25
years of professional experience
Work History
Registered Nurse
Addus Home Health Care
10.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Home Based Primary Care Case Manager
Veterans Administration
09.2020 - Current
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Ensured compliance with regulatory requirements through diligent adherence to established policies and procedures.
- Conducted thorough assessments of patients'' psychosocial status to identify potential barriers affecting their overall well-being and recovery process.
- Advocated for patient needs during interdisciplinary meetings to ensure optimal care delivery tailored to individual preferences.
- Increased efficiency in care coordination by establishing strong relationships with external providers such as home health agencies, rehabilitation centers, and hospice organizations.
- Collaborated with multidisciplinary teams to develop holistic care strategies that addressed the physical, emotional, and social needs of patients.
- Demonstrated adaptability in managing diverse caseloads spanning various medical conditions while remaining attentive to each patient''s unique circumstance.
- Championed the importance of patient-centered care within the organization by consistently prioritizing patient needs and preferences in all aspects of case management.
- Educated patients and families on disease process, treatment options, and available community resources to empower informed decisionmaking.
- Communicated with healthcare providers to facilitate continuity of care.
Clinical Nurse Manager
Amedisys Home Health
03.2018 - Current
- Assisted the Director in preparation for state surveys - auditing charts, staff onsite visits in the homes, co-leader of quality improvement committee
- Responsible for supervision, management, coordination, and provision of quality patient care
- Schedule patient care staff and receive referrals/physician orders
- Develop, prepare, and maintain patient care records
- Assist with and coordinate training of 50 staff with yearly skills check-offs
- Interview and train new staff members
- Coordinate weekly case conferences to review the continued needs of patients and make changes to the care plan.
- Assist the business development team in transitioning patients from the hospital setting to home setting.
- Work in the field as needed for continued patient care and taking call for agency.
- Review care coordination notes daily.
- Attend marketing meetings with the business development team to educate physicians on home health.
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
Diabetic Consultant
Bost, Inc.
07.2017 - Current
- Educate staff on diabetic signs and symptoms of hypo and hyperglycemia
- Review diet and educate the staff in assisting the clients in making educated food decisions related to a diabetic diet.
Hospice Nurse
Mercy Outpatient Hospice
10.2016 - 03.2018
- Responsible for the case management of hospice patient in a home setting
- Self-scheduled by patient priority
- Administered medications for pain and nausea symptoms
- Admission care plans and bi-weekly updates with the hospice team
- Recertification for continued hospice care.
Clinical Nurse Manager
Amedisys Home Health
11.2011 - 10.2016
- Responsible for the supervision, management, coordination and provision of quality patient care
- Schedule the patient care staff, received referrals and physician orders
- Developed, prepared and maintained patient care progress records
- Assisted with and coordinated training of appropriate staff
- Coordinated regular case conferences.
Assistant Director of Nursing
Springwood Behavioral Health
11.2009 - 03.2011
- Responsible for the supervision, scheduling and education of staff
- Assisted in writing hospital policies and state survey readiness
- Assessment of patients for admission
- Interviewed new staff members and overseen new hire education
- Worked unit as staff RN for shifts not covered.
Psychiatric Home Health Registered Nurse
Amedisys Home Health
08.2005 - 11.2009
- Taught, supervised and counseled patients and family regarding the psychiatric disease process
- Assist patient to overcome obstacles to allow them to stay at home
- Taught medication compliance and assessment for possible side effects
- Patient testing- SLUMS, BPRS and AIMS
- Obtained lab to monitor medication levels according to physician orders
- Coordinate care with other disciplines involved in the patient care.
Supervisor/ Charge Nurse
Harbor View/ Vista Behavioral Health
05.2001 - 08.2005
- Took physician orders, administered medications, assessed and charted on patients in the unit
- Gave groups on the unit the disease process, medications and coping skills
- Assisted to DON with staffing, education and interviewing staff members
- Admitted, discharged and coordinated care of the activities on the adult unit
- Making sure a safe milieu for patients and staff.
Staff Registered Nurse- Cardiac Unit
St. Edwards/ Mercy
01.2002 - 02.2003
- Treated/educated patients and their family about cardiac disease
- Administered medications and treatments per physician orders.
Registered Nurse- Intensive Care Unit
Sparks Regional Hospital
01.2000 - 05.2001
- Assessed patients each shift, administering care and reporting changes as they occur to coordinate the care of high risk patients
- Followed physician's orders
- Assist co-works with patient care manage and triage of new admissions.
Education
Some College (No Degree) -
Grand Canyon University
Phoenix, AZ 06.2024 - 10.2024
Associate of Science - Nursing
Westark/University of Arkansas
Fort Smith, AR12.1999
Skills
- Patient Assessments
- Problem-Solving
- Time Management
- Compassion
- Collaboration
- Communication
- Patient Care
- Empathy
- Patient and family Education
- Teamwork
- CPR
Locations
- 2700 Bryan Road, Fort Smith, AR, 72956, 479-474-4892
- 5812 Remington Circle, Fort Smith, AR, 72903, 479-461-3623
- 3300 70th Street, Fort Smith, AR, 72903, 479-573-3866
- 10301 Mayo Drive, Fort Smith, AR, 72923, 479-755-2321
- 1955 Truckers Drive, Fort Smith, AR, 72704, 479-973-6000
- 7301 Rogers Ave, Fort Smith, AR, 72903, 479-314-6000
- 1001 Towson Ave, Fort Smith, AR, 72901, 479-441-4000
References
- Casey Rauser, Medical Foster Home HBPC RN, (479) 414-3445
- Kim Young, VA Mental Health Clinic RN, (479) 632-1114
- Pam Raggio RN, Director of Mercy Home health, 479-883-5090
Extracurricular Activities
Attended the first Annual Psychiatric Nursing Convention in Little Rock, AR
Senior Alliance
Employee Engagement Committee at VA
HBPC fall committee
Combined Federal Campaign for charity
VA Employee Association
Facility for VA Voices
Circle Leader for VA Voices
Camping, travel and time with family
I love to spend time at the lake camping in spring and fall.
I traveled to South Africa last year and have plans to see Greece this year.
Spend lots of time with my grandson.
Timeline
Some College (No Degree) -
Grand Canyon University
06.2024 - 10.2024
Registered Nurse
Addus Home Health Care
10.2023 - Current
Home Based Primary Care Case Manager
Veterans Administration
09.2020 - Current
Clinical Nurse Manager
Amedisys Home Health
03.2018 - Current
Diabetic Consultant
Bost, Inc.
07.2017 - Current
Hospice Nurse
Mercy Outpatient Hospice
10.2016 - 03.2018
Clinical Nurse Manager
Amedisys Home Health
11.2011 - 10.2016
Assistant Director of Nursing
Springwood Behavioral Health
11.2009 - 03.2011
Psychiatric Home Health Registered Nurse
Amedisys Home Health
08.2005 - 11.2009
Staff Registered Nurse- Cardiac Unit
St. Edwards/ Mercy
01.2002 - 02.2003
Supervisor/ Charge Nurse
Harbor View/ Vista Behavioral Health
05.2001 - 08.2005
Registered Nurse- Intensive Care Unit
Sparks Regional Hospital
01.2000 - 05.2001
Associate of Science - Nursing
Westark/University of Arkansas
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