Suelen Dias
Fort Lauderdale,FL
Summary
Dynamic and bilingual professional with a proven track record in customer service and negotiation. Excelled at Vivid Seats by enhancing customer purchase experiences and boosting client management through strategic problem-solving. Demonstrated ability to drive sales and maintain high client satisfaction. Skilled in coordinating cross-functional teams to meet and exceed objectives.
Overview
5
5
years of professional experience
Work History
Remote Sales Associate 24 E. Washington, Suite 900
Vivid Seats
09.2023 - 09.2024
- Handled inbound calls and live chats from customers to purchase products.
- Multitasked with multiple customers at a time to ensure the best possible customer service.
- Guided customers through selection and purchase process while regarding and objectives.
- Built and maintained clientele by following up with various customers a daily basis.
- Coordinated with sales team, marketing, and customer supports to align efforts.
Real Estate Broker Assistant
Colliers International
04.2019 - 04.2023
- Managed the broker's schedule, including client meetings, property tours, and industry events.
- Generated leads for sales and rental properties through calls and referrals.
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
Education
English Language Certificate -
Kaplan International Languages School, New York.
350 5th Avenue 63rd Floor, New York, NY 1011807-2017
Bachelor of Architecture -
Institute Methodist Izabela Hendrix
Belo Horizonte, MG, Brazil06-2012
Skills
- Bilingual
- Customer service
- Client Management
- Problem-solving
- Sales support
- Lead Generation
- Detail-Oriented
- Teamwork
- Negotiations assistence
- Client relations
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Remote Sales Associate 24 E. Washington, Suite 900
Vivid Seats
09.2023 - 09.2024
Real Estate Broker Assistant
Colliers International
04.2019 - 04.2023
English Language Certificate -
Kaplan International Languages School, New York.
Bachelor of Architecture -
Institute Methodist Izabela Hendrix
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