Sueli De Oliveira
Hillside,NJ
Summary
To obtain a challenging opportunity with a growth-oriented company that will utilize my skills and professional experience that can be demonstrated to the benefit of the company. Motivated Office Administrator with 10+ years of experience offering office support in Restaurant industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Dedicated office administrator with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Sol Mar Restaurant
Newark, NJ
04.2014 - Current
- Responsible for monthly audits, manage banking accounts, responsible in updating cash registers of previous business day, payroll processing, Applying and Renewal of Licenses In charged of controlling restaurant POS computer system, Provide supervision of 20-30 employee’s needs, typing correspondence, maintaining contact files updated, handled high call volume of customers, Ability to multi-task in a fast paced environment, responsible to track catering orders, daily specials, assistance in provided weekly schedules, Worked well under pressure and organized
Customer Service Representative
Allied Brothers Trucking
06.2013 - 03.2014
- Monitor emails from customers and SSL on a daily basis Data Entry of work orders received from Brokers, Freight forwarders and SSL Manage and update customer spreadsheet with information regarding their shipment location Online Billing Schedule appointments with customer for the import/export shipments Monitor Yard to check if empties containers and export loads are returned before Per diem and cut off
Chiropractic Assistant
Dr. Santiago's DC. LAC office
08.2012 - 05.2013
- Highly experienced in assisting doctors with patient programs pertinent to physical disabilities Proficient in interviewing patients to obtain medical information and measuring vitals Hands on experience in assisting physicians examine and treat patients Able to perform clerical work efficiently Expert user of MS Word and Excel
Flight Attendant
UsAirways
Philadelphia, PA
03.2011 - 09.2012
- Perform all necessary flight attendant duties Greeted passengers boarding aircraft and directed them to assigned seats Assists passengers with special needs or requests Serve Passengers meal and drink service Assists pilots and other flight crew Perform all relevant safety procedures Take inventory of headsets, alcoholic beverages, and money collected Portuguese LODO
Customer Services Representative
Best Transportation
Newark, NJ
05.2005 - 02.2011
- Provided clerical support to manager, Data Entry, maintain database of customer sales information, able to handle heavy call volume in & out of the office; Responsible of shipments in or/and out of the Port, NJ Responsible for developing and achieving high level of customer satisfaction, arranging appointments, reviewing and summarizing emails; Ability to work unsupervised, good problem solver, organized, possess excellent written and verbal communication skills, work well under pressure; Responsible for billing all of Customers invoices
Secretary
Americas Bakery
Irvington, NJ
09.2008 - 09.2009
- Handle the computerized filling system Handle orders for bread and pastry on a daily basis Give credits to customers who had returned goods Assist the owners on office duty needs Able to multitask by answering heavy volume of phone calls, customers service & working with the bakery system (Datapax)
Supervisor
The Grove NWK Intl. Airport
Newark, NJ
02.2003 - 05.2005
- Responsible to place adequate Food & beverage order, Responsible to delegate inventory on monthly basis, Provided courteous and professional assistance to customers, worked gracefully under pressure while dealing with diversified clientele, Provided supervision on day-to-day to ensure the line was operating efficiently, effectively and that employees handled customers’ needs and organized;
Education
Hotel Management Associate -
Gibbs College
BUS -
Essex County College
Grad -
East Side H.S.
Skills
- Data entry
- Microsoft Excel
- Word
- Outlook
- PowerPoint
- Windows
- Quick books
- Cash handling experience
- Ten years of Retail
- Shipments
- Inventory
- Customer services Rep
- Internet
- PC knowledge
- Billing
- Knowledge in Import and Export
- Data Entry
- Reception Oversight
- Filing
- Check Processing
- Expense Reporting
- Office Administration
- Clerical Support
- Memo Preparation
- Research
- Mail Handling
- Calendar Management
- Database Management
- Appointment Scheduling
- Travel Coordination
- Scheduling
- Document Control
- Spreadsheet Management
- Invoice Processing
- Data Organization
- Dedicated Team Player
- Documentation and Reporting
- Recordkeeping
- Professional and Mature
- Mail Distribution
- Inventory Supplies
- Records Administration
- Event Coordination
- Filing and Data Archiving
- Advanced MS Office Suite Knowledge
- Microsoft
- Administrative Support
- Multi-Task Management
- Supervising Staff
- Administrative Operations
- Multitasking and Prioritization
- Customer Service
- Training and Coaching
- Microsoft Word
- Typing Proficiency
- Phone Call Answering
- Back Office Operations
- Spreadsheets
- AR/AP
- Recruiting
- Typing 50 WPM
- Data Entry Documentation
Languages
- Fluent in English
- Portuguese
- Spanish
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Sol Mar Restaurant
04.2014 - Current
Customer Service Representative
Allied Brothers Trucking
06.2013 - 03.2014
Chiropractic Assistant
Dr. Santiago's DC. LAC office
08.2012 - 05.2013
Flight Attendant
UsAirways
03.2011 - 09.2012
Secretary
Americas Bakery
09.2008 - 09.2009
Customer Services Representative
Best Transportation
05.2005 - 02.2011
Supervisor
The Grove NWK Intl. Airport
02.2003 - 05.2005
Hotel Management Associate -
Gibbs College
BUS -
Essex County College
Grad -
East Side H.S.
Similar Profiles
Gabriela SaraviaGabriela Saravia
Store Manager, Waitress and Cahier at Mar-Y-sol RestaurantStore Manager, Waitress and Cahier at Mar-Y-sol Restaurant
ANDREA HINOJOSAANDREA HINOJOSA
Receptionist, Accounts Receivable at HOTEL SOL Y MARReceptionist, Accounts Receivable at HOTEL SOL Y MAR
Javier RodriguezJavier Rodriguez
Manager's Assistant at V&E Restaurant Group(Osteria Del Mar)Manager's Assistant at V&E Restaurant Group(Osteria Del Mar)