Suellen Knochel
Pittsburgh,Pa.
Summary
Experienced at developing management and control strategies to easily identify and address deficiencies. Highly organized Case Manager with 17 years of experience as Registered Nurse. Offering a proven history of successfully advocating for patients and working with practitioners. Passionate about delivering quality care and facilitating efficient healthcare coordination.
Overview
26
26
years of professional experience
Work History
Registered Nurse Case Manager
Merakey Allegheny Valley School
Coraopolis, Pa
10.2018 - Current
- Medication and enteral feeding administration
- Responsible for quarterly nursing assessments and annual physicals as well as daily interaction with physician and interdepartmental therapies
- Determined and coordinated appropriate level of care to meet individual patient needs
- Daily interaction with IDT , Physicians, and family members
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals
- Optimized program resource utilization to prevent unnecessary hospital admissions
- Developed patient care plans, including overall patient health assessments and evaluations
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Registered Nurse
EPeople Healthcare
Sewickley, Pa
09.2007 - 10.2018
- Utilizing all skills needed depending on the individual needs of those patients in my care
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries
- Maintained composure and efficiency during rapid response situation and emergency codes
- Providing patient care at various facilities assigned to and following their policies and procedures.
Case Manager
Horizons Hospice
Monroeville, Pa
03.2011 - 02.2012
- Medication administration/management, daily interaction with patients, family members to provide end of life care suitable for patient
- Weekly IDT meetings with Medical Director, Social Service, Chaplain, to discuss comfort measures/pain management of Hospice Patient
- Home visits daily, emotional support to patients and family members
- Assist with funeral arrangements at pt/family request
- Determined and coordinated appropriate level of care to meet individual patient needs
- Assisted patients in receiving high-quality, appropriate care with best possible results.
Registered Nurse
Dept. of Veteran Affairs
Pittsburgh, Pa
07.2010 - 03.2011
- RN charge nurse on skilled/sub-acute nursing unit
- Blood Product/I.V
- Administration
- Administration, IDT meetings, family/patient interaction
- All nursing care provide to patients as needed
- Rounds with Physicians on daily basis.
RN Charge Nurse
John J Kane Regional Ross
Pittsburgh, Pa
05.2006 - 03.2007
- Interaction with MD's and support staff on daily basis
- Support staff consisting of 2 LPN's and 6 CNS's
- Medication administration and treatments as needed including but not limited to IV administration, catheter care, G/J tube care
- MDS and 802 completion as requested by nursing supervisor
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Licensed Practical Nurse
John J Kane Regional Ross
Pittsburgh, Pa
08.2004 - 05.2006
- Medication/treatment administration to 30 patients
- Documentation as needed
- Reordering of medications
- Interaction with support staff
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
UNIT Secretary
John J Kane Regional Ross
Pittsburgh, Pa
11.2003 - 08.2004
- Daily interaction with physicians
- Assisted unit supervisor as necessary
- Updated group medical records and technical library to support smooth office operations
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency
- Monitored unit supply levels and notified management of ordering needs
- Managed unit call reception and routed calls to correct department
- Retrieved physicians' paperwork, including lab test requests
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
CNA
John J Kane Regional Ross
Pittsburgh, Pa
07.1998 - 11.2003
- Provide direct care to residents on assigned unit
- Assisted with all ADLs as needed
- Daily required documentation
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Unit Manager
UPMC Senior Communities Asbury Heights
Mt. Lebanon, Pa
11.2020
- Implement New Models of Care that Transform Healthcare Delivery; Harness Synergies, Flexibility and Adaptability of the IDFS (integrated delivery and financing system) model to meet patient and organizational needs, particularly important during the COVID-19 pandemic; Leverage Smart Technology via Digital Solutions; Foster Discovery through Translational Science with the University of Pittsburgh, which is at the core of UPMC’s Academic Mission and contributes to mankind in a fundamental way
- Demonstrates Consumer and resident/ family experience through resident satisfaction survey results, and through occupancy rates
- Applies Principles of Sound Finance, effectively delivering cost productivity improvements while advancing quality to sustain our Core Mission and maintain Financial Strength; Foster Access to Affordable and World-Class Health Care within the Communities we serve; Accelerate Business Growth and Diversification
- Achieve budgeted expectations appropriate for your business unit, as measured by net revenue, operating margin, occupancy, and volume metrics
- Advance cost savings through innovative care programs
- Direct management of 51 bed Dementia unit
- Provides guidance and assistance in all activities on the unit including but not limited to medication administration, direct care, family interactions/ care conferences, management of nurses and CNAs assigned to unit
- Promote regulatory compliance through demonstrating working knowledge of long- term care regulations and participating in efforts towards consistent survey readiness and assisting with completing plan of correction
- Identify learning needs of staff and participate in educational opportunities in collaboration with the Staff Development Coordinator and nursing leaders
- Provide mentoring and coaching to staff when needed
- Round on each nursing unit and respond to issues as needed/requested
- Demonstrate effective communication skills and positive service excellence behaviors when dealing with all customers
- Ensure safety of residents, customers and facility through awareness of and conscientious application of policies and procedures and emergency responses
- Identify opportunities for enhancing quality, e.g., facilitating use of telemedicine technology
- Complete necessary documentation, e.g., electronic health records, incident reports, 24- hour reports, census reports, written documentation regarding discipline and performance appraisals, etc., and submit within required time frame.
Education
Master of Science in Leadership and Management -
Western Governors University
06.2020
Bachelor of Science in Nursing -
Western Governors University
05.2019
Associate of Science in Nursing -
Community College of Allegheny Country
06.2006
LPN -
Community College of Allegheny County
08.2004
Skills
- Documentation
- Director
- Meetings
- Policies
- Scheduling
- Staffing
- Supervisor
- Medical assessment
- Staff Development and Precepting
- Geriatric treatment knowledge
- Patient care planning
- Care coordinating
- Colostomy care familiarity
- CPR/First Aid Certified Instructor
References
- Rebecca Oglevee RN, (412) 735-3630
- Brandi Delucey RN, (412) 974-9156
- Laurie Swift RN- AHSS, (412) 523-3674
- Stefanie Weakland, (412) 609-6565
- Cheryl Pino RT, (724) 944-5716
- Allison Miller RN –AHSS, (724) 630-9630
Timeline
Unit Manager
UPMC Senior Communities Asbury Heights
11.2020
Registered Nurse Case Manager
Merakey Allegheny Valley School
10.2018 - Current
Case Manager
Horizons Hospice
03.2011 - 02.2012
Registered Nurse
Dept. of Veteran Affairs
07.2010 - 03.2011
Registered Nurse
EPeople Healthcare
09.2007 - 10.2018
RN Charge Nurse
John J Kane Regional Ross
05.2006 - 03.2007
Licensed Practical Nurse
John J Kane Regional Ross
08.2004 - 05.2006
UNIT Secretary
John J Kane Regional Ross
11.2003 - 08.2004
CNA
John J Kane Regional Ross
07.1998 - 11.2003
Master of Science in Leadership and Management -
Western Governors University
Bachelor of Science in Nursing -
Western Governors University
Associate of Science in Nursing -
Community College of Allegheny Country
LPN -
Community College of Allegheny County
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