Suellen M. Dye

• Responsible for providing safe and compassionate care to patients by monitoring their health conditions, planning their long-term care needs, administering medicine, and advising patients and their families on care for patient's illness after hospital stay.
• Handled ventilator support, feeding tubes and central lines.
• Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
• Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
• Administered medications and treatments as prescribed by physicians.
• Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
• Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.

• Assured care of the most complex post op pediatric congenital heart surgeries and procedures in busy CVICU.
• Knowledge and autonomous use of inotropic medications, sedation, and paralytics.
• Managed care of critically ill infants, children, and adults.
• Streamlined workflow by efficiently prioritizing tasks during high-stress situations, leading to better overall performance of ICU team.
• Collaborated with interdisciplinary teams to establish optimal care plans, resulting in improved patient satisfaction.
• Administered medications accurately and effectively, preventing adverse reactions through careful monitoring of drug interactions.
• Effectively managed stressors associated with working in intensive care setting while maintaining composure under pressure.
• Cared for wounds such as surgical sites and pressure sores to prevent infection and promote healing.

• Responsible for over 170 FTE, 16 bed Surgical ICU, 32 bed Medical ICU, and 6 bed Neuro ICU
• Providing leadership to 40% newer nursing staff with support, education, and confidence building using emotional intelligence, foundations of nursing practice, and Massachusetts nursing policies
• Responsible for nursing oversight, policies, and care delivery to Adult Critical care patients in fast-paced environment
• Management oversight, payroll, capital purchase requests, disciplinary action, advancement oversight, etc
• Successful completion of Joint Commission survey
• Managing ever changing care delivery, exposure algorithms, contact tracing, personal protective equipment requirements, infection control policies, and safety protocols during COVID19 global pandemic.

Responsible for over 200 patients and their care delivery in an outpatient setting. Coordinated complex care delivery, fielded phone calls, and triaged patients over the phone. Directed patients to appropriate outpatient providers or to the Emergency Department. Responsible for prior authorizations for medications and following insurance pathways for medication coverage. Followed procedures for commercial and government insurance processes for medication and/or treatment coverage.

Key Accomplishments:

• Developed plans of care for patients with Multiple Sclerosis, Seizure disorders, and headache/migraine management.
• Became expert in neurotoxin use for migraine therapy, ie: onabotulinum toxin A injections. Kept inventory, re-constituted, drew up, and prepared tray for provider injection use. Forecast neurotoxin use to best utilize drug with minimal waste.
• Customer service approach to talking to patients, providers, and insurance companies to get patient quality care with value.
• Care for patients int he community that do not have access to resources to get appropriate medical attention. Work with social work and community resources to get patients insurance coverage or access to unbiased, fair, and equitable healthcare.

• Pediatric ICU/Progressive Care Unit/On Call/PerDiem: Responsible for leadership, management, and decision making for more than 160 personnel including nurses, patient care assistants, and patient care coordinators
• Responsible for nursing staff to follow Nursing Practice Act, delivery of quality patient care, and enforce safe work environments
• Twenty-four hour, seven days a week accountability for units, staff, and patients
• Developed and held accountable for policies and procedures to ensure safe patient care
• Adept at handling day to day business operations, financial and patient care forecasting, creating schedules, and evaluating staff performance
• Created culture of situational awareness among teams
• Conducted needs assessment for Extracorporeal Services and improved services by streamlining workflow
• Collaborated with interdisciplinary team members using fluent communication and data to drive education, team building, standardized protocol, and research in critical care teams
• Managed day-to-day activities; generated reports for tracking outcomes; hired and trained new staff and implemented disciplinary actions
• Successful launch of a Pediatric Cardiothoracic Surgery and Critical Care Program; created FTE’s, budgets, developed policies and procedures, developed training/simulations, devised adult Cardiac Care plans, recruited multidisciplinary teams, and successfully completed over 100 operations in the new program
• Successful recruitment and retention of 45 employees, including evaluation and formalization of job descriptions, assessment of employee performance, bi-annual coaching to monitor and measure professional development, and conduction of bi-annual assessments
• Act as role model within the work environment and transformed the culture from blame to a culture of accountability.

• Served as Charge Nurse and Patient Care Facilitator in CICU of children’s hospital with interdisciplinary team to care for patients and families in best and most secure manner
• Facilitated day to day operations in a busy 25 bed ICU that cares for infants through adults with Cardiac diagnosis
• Communicated with over 170 FTE on changes to care delivery, schedule changes, hospital/unit needs, and problem solved staffing issues
• Conflict resolution among medical team and issues arising with patients
• Appropriately sought out resources for patients and families
• Served as resource to seasoned and new nurses in providing policy driven guidance and resource to evidence-based care
• Planned patient assignments, worked with staff scheduling, planned patient flow, and developed evidence-based policies and procedures to facilitate in working environment
• Worked on various projects including safety coaching, identification of critical patients, and strategies for nursing retention, job satisfaction and boosting morale
• Worked diligently to assist in receiving and maintaining Magnet status – award given by the American Nurses' Credentialing Center (ANCC), affiliate of American Nurses Association, to hospitals that satisfy a set of criteria designed to measure strength and quality of their nursing.

• Responsible for providing safe, effective, and efficient medical treatment to broad spectrum of patients
• Infants to adults, with cardiac diagnosis, including repaired and unrepaired cardiac defects, heart failure, cardiomyopathy, including post-surgical care, organ transplants, Extracorporeal Membrane Oxygenation, and CVVHD
• Assured care of most complex post op cardiac surgeries and procedures
• Administration of titrating inotropic continuous medications, providing sedation and paralytics in appropriate settings, anti-seizure meds, and insulin drips
• Care of ventilated patients and implemented new procedures in care of patients with barotrauma and ARDS
• Assessed newborns for various congenital anomalies while working with various birthing centers to coordinate care and transfer to the medical facility
• Maintained UVC’s, UAC’s, phototherapy, initiation of prostaglandins
• Provided care to newborn of diabetic mother, pre-term babies, and neonates
• Care of adults who had congenital heart defects that no other centers knew how to care for as adults
• Transport adult patients on ECMO to our facility/to CT scanner, etc
• Cardioversion, Vaso-vagal maneuvers, Defibrillation, use of anti-arrhythmic medications, use of Anticoagulants, and platelet aggregates
• Complex knowledge of Critical Care nursing, prioritizing patient needs based on signs and symptoms, early detection of decline, ability to predict next steps when caring for medically complex patients with multiple organ failure.

• Honoree of Sigma Theta Tau International