Suen Brown
Middle Quarters,Jamaica
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Employee Support Service
Sutherland Global Services Ltd.
07.2023 - 10.2023
- Take customer calls and provide accurate, satisfactory resolutions to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Collaborate with other call center departments to improve the service provided to customers.
Parish Administrator
Jamaica Cultural Development Commission
05.2022 - 12.2022
- Leads the development of the department’s strategic workforce planning process
- Develops and implements the strategic plan, performance plan, and operating plan consistent with department’s programmatic goals and objectives
- Assist in the preparation of venues for events held in the parish.
Senior Brand Marketer Central & Western Region
Grace Kennedy Food & Services Ltd.
03.2015 - 12.2021
- Overseeing and developing marketing campaigns
- Conducting promotional activities
- Conducting research and analyzing data to identify and define audiences
- Good organization and planning skills
- Coach and strategically groom sales promoters in the working environment utilizing realistic experiences.
Steward & Prep-Cook
Omni Hotels and Resorts
06.2019 - 01.2020
- Prepare Silverware, Chinaware for Banquets, and the Dining Room
- Clean, cut and display Fruits and Vegetables
- Setting and sanitizing work stations
- Adhere to prep lists created by chefs.
Steward & Prep-Cook
Omni Hotels and Resorts
06.2018 - 01.2019
- Prepare Silverware, Chinaware for Banquets, and the Dining Room
- Clean, cut and display Fruits and Vegetables
- Setting and sanitizing work stations
- Adhere to prep lists created by chefs.
Sales & Marketing Representative
Essential Beauty Pro
09.2017 - 06.2018
- Serve as route sales representative liaison between pharmacies, beauty shops and the distribution chain whilst, operating units in the resolution of day-to-day administrative and operational problems
- Ensure that sales and marketing process has a smooth transition
- Organizing sales visits, demonstrating and presenting products
- Coach and strategically groom sales promoters in the working environment utilizing realistic experiences.
Sales & Marketing Representative
Sunshine Abrasive & More Ltd.
10.2016 - 06.2018
- Serve as route sales representative liaison between pharmacies, beauty shops and the distribution chain whilst, operating units in the resolution of day-to-day administrative and operational problems
- Introduce and supply goods upon demand
- Evaluate customer skills needs and build productive long-lasting business relationship
- Meet personal and sales team target.
Education
Human Resources Management
Heart Trust NSTA
Distanace- Online 06.2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Attention to Detail
- Dependable and Responsible
References
- Collel Blake (Ms.), Parish Manager, Jamaica Cultural Development Commission, 876-599-8626, 876-816-2001
- Winsome Henry (Ms.), Retired Post Mistress & Justice of the Peace, 876-423-1568, White Hall District, Middle Quarters P.O., St. Elizabeth, 876-543-9587&876-288-4259
Affiliations
- St.Elizabeth Chamber of Commerce
Timeline
Employee Support Service
Sutherland Global Services Ltd.
07.2023 - 10.2023
Parish Administrator
Jamaica Cultural Development Commission
05.2022 - 12.2022
Steward & Prep-Cook
Omni Hotels and Resorts
06.2019 - 01.2020
Steward & Prep-Cook
Omni Hotels and Resorts
06.2018 - 01.2019
Sales & Marketing Representative
Essential Beauty Pro
09.2017 - 06.2018
Sales & Marketing Representative
Sunshine Abrasive & More Ltd.
10.2016 - 06.2018
Senior Brand Marketer Central & Western Region
Grace Kennedy Food & Services Ltd.
03.2015 - 12.2021
Human Resources Management
Heart Trust NSTA