Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUFIYA BANU

Queens,NY

Summary

Detail-oriented MBA student specializing in Supply Chain Management. Experience in customer support and administrative roles, managing inquiries and coordinating office activities. Strong skills in data entry, report preparation, and scheduling, with proficiency in office software to enhance operational efficiency. Committed to delivering exceptional client service and fostering positive interactions in professional environments.

Overview

1
1
year of professional experience

Work History

Junior Data Analyst

Y-Max Wireless LLC
Houston, TX
10.2024 - 09.2025

• Maintained organized records and ensured accuracy of business data.
• Prepared reports and documentation for internal teams.
• Assisted team members with information and operational support.
• Managed data entry tasks with strong attention to detail.
• Collaborated with staff to ensure smooth daily operations.Prepared and cleaned datasets to ensure accuracy and consistency.

  • Developed and maintained dashboards and reports to deliver actionable insights.
  • Executed SQL queries for data extraction and manipulation.
  • Analyzed data trends to support decision-making.
  • Collaborated with team members to uphold high data quality standards, enhancing reliability of analyses.
  • Applied analytical skills to real-world business problems.

Student Worker Communication Call Centre

North American University
  • Delivered customer service and support to students, faculty, and staff across campus departments, addressing inquiries and resolving issues to enhance their experience.
  • Coordinated event planning logistics, promoting activities and facilitating on-site arrangements to ensure seamless execution of campus events and programs.
  • Compiled reports and summarized findings to inform decision-making processes.
  • Participated in training sessions and professional development opportunities to enhance skills and knowledge relevant to job responsibilities, staying updated on campus policies, procedures, and resources.

Business Analyst Internship

  • Used advanced data tools to analyze large datasets, find useful information, and trends to support business decisions.
  • Led meetings with stakeholders to fully understand and document project goals and details.
  • Worked with stakeholders to collect and record business needs, turning complex ideas into clear instructions for IT teams.
  • Led team workshops to encourage communication and agreement among different teams to meet project goals.

Education

MBA - Supply Chain Management

University of New Haven
West Haven, CT
05-2028

Bachelor's Degree - Computer Science

North American University (NAU)
Stafford, Texas
05-2024

High School Diploma -

SR Junior College
Adilabad, India
04-2019

10th Grade -

Sri Balaji Vidya Mandir High School
Adilabad, India
03-2017

Skills

  • Customer Service
  • Front Desk Operations
  • Visitor Reception & Greeting
  • Phone Call Handling
  • Appointment Scheduling
  • Email & Professional Communication
  • Administrative Support
  • Multitasking & Time Management
  • Problem Solving
  • Organization & Record Keeping
  • Social Media Strategy
  • Social Media Advertising
  • Data Entry and Management
  • Business Analysis Tools
  • Viral Marketing Data analysis
  • Project management
  • SQL

Timeline

Junior Data Analyst

Y-Max Wireless LLC
10.2024 - 09.2025

Student Worker Communication Call Centre

North American University

Business Analyst Internship

MBA - Supply Chain Management

University of New Haven

Bachelor's Degree - Computer Science

North American University (NAU)

High School Diploma -

SR Junior College

10th Grade -

Sri Balaji Vidya Mandir High School
SUFIYA BANU