Suganya Jothiprakash
Elkridge,MD
Summary
Results-driven Quality Assurance Professional with over 7 years of extensive experience in Manual and Automation Testing for web and mobile applications. Expertise includes Test Planning, Design, Execution, and Defect Reporting and Tracking, ensuring deliverables consistently meet client requirements and quality standards. Highly detail-oriented and methodical, with proficiency in various testing methodologies including Integration, System, Acceptance, and UAT Testing. Skilled in developing and maintaining automation frameworks using Selenium WebDriver and other tools. Strong SQL and database skills complement a solid understanding of Data Warehousing concepts, enabling effective testing and validation of data-intensive applications within Agile environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
QA Testing Lead
Aetna
11.2022 - 07.2024
- Developed comprehensive test plans, strategies, and detailed test cases aligned with project requirements to ensure thorough test coverage.
- Led, mentored, and coordinated testing team members, including QA analysts and testers, fostering a collaborative and high-performing testing environment.
- Assigned testing tasks, monitored progress, and ensured the timely completion of all testing activities to meet project deadlines.
- Oversaw the execution of both manual and automated testing efforts, ensuring quality and efficiency.
- Managed defect lifecycle processes including identification, reporting, tracking, and retesting to facilitate prompt resolution.
- Implemented and maintained robust test automation frameworks to improve testing efficiency and repeatability.
- Ensured all testing procedures and documentation complied with healthcare regulations and standards such as HIPAA, CMS, and other relevant industry guidelines.
- Maintained detailed documentation of test cases, test results, defect logs, and related testing artifacts for audit and process improvement purposes.
- Worked extensively with applications including Navigator, PHI, IHAT, Doc find, RTE, IVR, AVA, and ASD.
- Developed and tested SOAP web services for CRUD operations (Insert, Search, Delete, Update) between client and server systems.
- Aetna Navigator is a secure online portal designed for Aetna members, healthcare providers, and employers. It provides easy access to a wide range of health insurance information and tools like Plan Details & Coverage, Claims & Payments, Provider Directory, Personalized Support, Wellness & Resources.
- RTE- Data Integration and Management, Member and Provider Management, Security and Compliance, automates claims adjudication processes.
- AVA-Aetna AVA is an AI-powered virtual assistant designed to enhance member engagement.
- The Aetna Care First project is a strategic initiative focused on developing and integrating a comprehensive healthcare portal and data management platform. The goal is to enhance engagement for members and providers, streamline administrative workflows, and maintain the highest standards of data security. This multifaceted platform leverages advanced technology and data integration to deliver a seamless healthcare experience. This project developed a comprehensive digital platform for Aetna, including a secure member and provider portal (Aetna Navigator), real-time data integration for claims processing, quick member eligibility verification (ASD), an online provider directory (Doc Find), and an AI-powered virtual assistant (AVA).
- Environment: SOAP (Webservice API), JIRA, Postman, multiple browsers (Chrome, Firefox, Edge, Safari) and devices (desktops, tablets, smartphones).
QA Automation Engineer
Sling
02.2022 - 07.2022
- Participated in daily Scrum meetings to stay updated on best practices for JavaScript frameworks and techniques.
- Managed bug tracking and project documentation efficiently using Jira and Confluence.
- Performed manual testing of REST APIs utilizing Postman, and automated API testing employing Coreceptor JS framework.
- Developed and maintained automated scripts in JavaScript within VS Code, leveraging Node.js and NPM for module management.
- Created, modified, and tested RESTful web services, integrating them seamlessly with backend systems.
- Managed version control processes daily by pushing code to Git repositories to ensure team collaboration and traceability.
- Analyzed system specifications, designed test plans, and executed manual and automated test cases to ensure functionality and regression coverage.
- Experienced in testing across multiple platforms including Fire TV, Mobile, Browser (Chrome, Edge, Safari), Samsung, LG, Comcast, Xbox, and Vizio, with cross-browser validation.
- Conducted comprehensive web services testing using REST and SOAP protocols, performing operations such as Insert, Search, Delete, and Update.
- Developed backend automation scripts to validate API responses and ensure robustness of services.
- Created and maintained detailed, comprehensive, and well-structured test plans and test cases.
- Identify the root cause of malfunction and resolve them.
- Involved in the entire SDLC, from design and development to execution and documentation of test results.
- It is an OTT Domain. Sling Tv is a streaming television service that user streams a selection of both free and paid Tv channels live over internet across multiple device types.
- Environment: JIRA, Windows XP, Java script, VS Code, Yarn, Node JS, Postman (API), Jenkins.
QA Analyst
Sailotech
04.2020 - 12.2021
- Involved in functional Testing, non-functional Testing, Integration Testing, Re-testing, system Testing, and User-Interface Testing, Effective for planning Test procedures for regression testing and functional Testing.
- Developed and maintained automation test scripts for functional as well as cross browser regression testing using Selenium.
- Worked on Automation using a selenium framework. Develop frameworks and collaborate with QA analysts and developers in the development of automated testing scripts for our products.
- Ability to create and maintain Selenium and TestNG automation scripts using Maven build tool and Jenkins for Continuous Testing and CI/CD process.
- Collaborates with IT application production support and development teams on roadmaps, automation, and operational improvement activities.
- Analyze Data with the ability to identify all discrepancies with authority to make the necessary changes.
- Executed smoke, integration and system testing and used Mercury Quality Center for organizing requirements, test cases and defects.
- Created functional automation scripts using open-source tools Selenium and involved in creation of automation framework using Selenium WebDriver and testing.
- Performs manual testing on mobile and web applications using different kinds of methods.
- Prepared executed and reviewed automated test scripts for software applications.
- Identified and reported bugs using Gitlab for consistent handling and resolution.
- Organized responsibilities of preparing test cases, bug reports and bug tracking software verification, and developing software deliverables.
- Created Test plans & Script, Initial Test Plan and Developed Test Cases and test scripts manually and writing cucumber scenarios in GHERKIN format.
- Configured Cucumber Report Plugin to generate html test reports.
- Developing Automation script in BDD Format using Cucumber.
- Test environment Mobile: iPad 8, iPhone 8s, pc windows 10, Web Browsers-chrome, IE, Opera, Firefox the designated platforms.
- Performed Cross browser testing and parallel testing on Chrome, Firefox and Safari using TestNG and Maven on Selenium grid.
- Used PostgreSQL for implementation of testing processes.
- Tele-Medicine is a healthcare practice where medical professionals deliver diagnosis, treatment, and follow-up care remotely using telecommunications technology.
- Environment: HP ALM 12.0, Windows XP, Oracle SQL Developer 1.5.4, Java, IE 8.0, Eclipse IDE, TESTNG, Selenium.
QA Analyst
Nokia
03.2018 - 06.2019
- Developed new automation test cases using Selenium IDE, Eclipse, Java, and TestNG.
- Proficient in creating automation scripts utilizing Selenium WebDriver, Grid, and TDD frameworks; integrated with JUnit for workflow validation in dispute management systems.
- Analyze current quoting processes and identify automation opportunities.
- Automated complex web pages, including Task Inconsistency pages, and managed code versioning with Git, pushing updates to feature branches.
- Experienced in writing advanced SQL queries in Oracle to validate application functionality.
- Prepared detailed Test Summary Reports for final testing phases, supporting UAT readiness.
- Configured build tools and logging frameworks, including Maven and Log4j, and documented setup procedures for local environment configurations.
- Designed, executed, and maintained automation test scripts, utilizing TestNG for test organization and reporting.
- Collaborated with project managers for QA scheduling, defect triage, and defect management.
- I worked with AQUILA for test case management, defect tracking, and reporting.
- Customize NCPQ platform features to meet specific business needs.
- Set up and configure the NCPQ platform.
- Integrate with existing CRM, ERP, and other relevant systems.
- Develop APIs and data exchange mechanisms.
- Ensure data accuracy and consistency across systems. Collaborate with technical teams to design scalable and flexible automation solutions.
- Managed JSON templates and contributed to test strategy development, balancing automated and manual testing approaches.
- CPQ is a software solution that extends to your Customer Relationship Management (CRM) platform to streamline and automate the sales process.
- Environment: Aquila, Test Rail, Git Repository, MSWord, Oracle Database, SOAP (Webservice API).
QA Tester
Vedha Technologies
06.2012 - 05.2014
- Actively participated in requirement gathering sessions and workshops with Business Analysts, business teams, and development teams to better understand both functional and non-functional testing scenarios.
- Analyzed Software Requirement Documents (SRDs) and Business Requirement Specifications (BRS) to gain comprehensive insights from both technical and business perspectives.
- Designed test cases based on scope analysis and handled the execution of Change Requests (CRs), regression testing, and sanity testing.
- Engaged in analyzing requirements, user stories, and acceptance criteria for scoping items to ensure clarity and completeness.
- Provided weekly project status updates to project managers to keep stakeholders informed.
- Documented test cases aligned with business rules and operational conditions to ensure comprehensive test coverage.
- Coordinated with team members to set up, develop, and maintain computer networks within the organization and between partners.
- Performed testing on backup databases and recovery procedures to validate data integrity and system resilience.
- Tested installed and configured computer networks and systems to confirm proper operation.
- Collaborated with clients to specify system requirements and design tailored solutions.
- Developed and maintained databases, utilizing various query languages to manage data effectively.
- Gained experience in coordinating testing activities between onsite and offshore teams to ensure seamless project execution.
- Identified and resolved issues related to computer networks and systems, ensuring minimal downtime.
- Routinely monitored system performance to ensure reliability and optimal operation of network systems.
- It is an anonymous P2P network that employs layered encryption to enhance user privacy.
- Environment: JIRA, MS Word, Excel, SQL Server 2010.
Education
Bachelor's in information technology - B. TECH, Information Technology
Anna University
Chennai, Tamil Nādu06.2012
Skills
- Agile/Scrum
- Waterfall
- SDLC
- STLC
- Selenium WebDriver
- UFT
- TestNG
- Selenium Grid
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Junit
- Cucumber
- Maven
- Jenkins
- JAVA
- JavaScript
- C
- C
- SQL
- Oracle
- HTML
- XML
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari
- Windows
- UNIX
- LINUX
- JIRA
- Git Lab
- Git Hub
- Bit Bucket
- Outlook
- Word
- Excel
- PowerPoint
- MS Access
- Embedded Microsoft Windows
- Eclipse IDE
- JSON
- Postman
- VS Code
- LoadRunner
- Soap UI
- Rest API
Certification
Software Testing & Selenium Certification - Intellipaat
Timeline
QA Testing Lead
Aetna
11.2022 - 07.2024
QA Automation Engineer
Sling
02.2022 - 07.2022
QA Analyst
Sailotech
04.2020 - 12.2021
QA Analyst
Nokia
03.2018 - 06.2019
QA Tester
Vedha Technologies
06.2012 - 05.2014
Bachelor's in information technology - B. TECH, Information Technology
Anna University