Sugata Das PMP, PMI-ACP, SAFe Agilist, ITIL-F
Greater St Louis,MO
Summary
Proven leader in software and project delivery, adept at driving teams to exceed business objectives with a keen focus on critical thinking and team collaboration. At World Wide Technology, Inc., I spearheaded projects worth over $10M, enhancing stakeholder satisfaction and operational efficiency by implementing agile methodologies and robust reporting tools.
Overview
19
19
years of professional experience
Work History
Delivery Lead / Software Delivery Manager
World Wide Technology, Inc.
Greater St Louis Area
03.2022 - Current
- Responsible for the delivery of over $10M in custom software delivery services spanning across multiple clients and domains.
- Managed budget, cost, revenue, and ensured successfully project delivery withing time & budget
- Defined project scope, objectives, and deliverables in collaboration with stakeholders.
- Created detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
- Led project kick-off events, aligning internal and external stakeholders around business outcomes, KPIs, communication plans, and
- delivery workflow.
- Provided Agile leadership to teams following SAFe , scrum & kanban, ensuring delivery of highest business value
- Facilitated and led executive briefings to report on project schedule, budget, accomplishments, and open risks/issues
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
Program Manager for Enterprise Mobility
(Cognizant)
Greater St Louis
05.2021 - 02.2022
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Oversaw the end-to-end backend work (strategic vision, planning, implementation) for a team of 15 to 20 individuals including Managers, Lead/Senior/Base-Level Engineers, Architects, Business & Systems Analysts, QA, and PMs.
- Worked closely with SMEs to gain a thorough understanding of business requirements while ensuring alignment with the technical capabilities of the domain.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Leveraged agile development techniques to implement projects iteratively and consistently deliver value.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Tracked and managed the overall project budget, ensuring effective financial management across the teams.
- Presented status, roadmaps, etc. to diverse stakeholders, including IT teams, business partners, and IT leadership.
Program Manager for McDonald's Corporation
(Cognizant)
Greater Chicago Area
04.2020 - 04.2021
- Led distributed teams working from multiple geographies and successfully delivered the Lease Income & Expense modules for Canada, Australia & New Zealand.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Tracked and managed the overall project budget, ensuring effective financial management across the teams.
- Presented status, roadmaps, etc. to diverse stakeholders, including IT teams, business partners, and IT leadership.
Program Manager for Enterprise Mobility
(Cognizant)
Greater St Louis Area
01.2018 - 03.2020
- Managed $ 4.5M business initiative to consolidate 3 payment gateways into one unified gateway
- Fostered agile principle and improved the agile culture within the team and department.
- Responsible for work prioritization, estimation, and scheduling using various tools such as MS Project and JIRA.
- Responsible for mapping business requirements with functional and technical requirements.
Risk Management. - Facilitate Backlog grooming, Sprint Planning, Review & Retrospective.
- Tracked progress and Quality, Create reports for Management / PMO.
- Improved collaboration between team and external stakeholders.
Senior Project Manager for Enterprise Mobility
(Cognizant)
Greater St Louis & India
04.2014 - 12.2017
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Communicated project plans and progress to key stakeholders and project contributors.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Established and managed change management processes to fulfill successful project transitions.
Project Manager / SME for Element Fleet (PHH Arval
Cognizant
Greater Baltimore Area
03.2011 - 03.2014
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Project Team Lead for PHH Arval (Element Fleet)
Cognizant
Greater Baltimore Area
02.2008 - 02.2011
- Championed change management initiatives to facilitate smooth transitions during major organizational shifts or business transformations affecting ongoing projects.
- Provided technical guidance as needed while delegating tasks effectively based on individual strengths and skill sets within the team.
- Maintained detailed documentation throughout the project life cycle to ensure traceability, accountability, and clear understanding of progress for all stakeholders involved.
Tech Lead / Developer
Cognizant
Minneapolis / Kolkata
01.2005 - 01.2008
- Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
- Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
- Established coding standards to ensure consistent quality across the development team''s output.
- Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
Education
Master of Science - Software Engineering
BITS Pilani
Bachelor of Science - Computer Science
Kalyani University
MBA -
Saint Louis University
St Louis, MO12.2025
Skills
- Infrastructure Management
- Reporting Tools
- Distribution Coordination
- Route Planning
- Worker Supervision
- Critical Thinking
- Team Collaboration
- Shipping and receiving
- Loading and unloading
- Customer Service
- Warehouse Organization
- Daily Operations Management
Timeline
Delivery Lead / Software Delivery Manager
World Wide Technology, Inc.
03.2022 - Current
Program Manager for Enterprise Mobility
(Cognizant)
05.2021 - 02.2022
Program Manager for McDonald's Corporation
(Cognizant)
04.2020 - 04.2021
Program Manager for Enterprise Mobility
(Cognizant)
01.2018 - 03.2020
Senior Project Manager for Enterprise Mobility
(Cognizant)
04.2014 - 12.2017
Project Manager / SME for Element Fleet (PHH Arval
Cognizant
03.2011 - 03.2014
Project Team Lead for PHH Arval (Element Fleet)
Cognizant
02.2008 - 02.2011
Tech Lead / Developer
Cognizant
01.2005 - 01.2008
Master of Science - Software Engineering
BITS Pilani
Bachelor of Science - Computer Science
Kalyani University
MBA -
Saint Louis University