Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sugean Marcus

Covington,GA

Summary

Results-driven Program Contract Specialist with 13+ years of experience in talent acquisition, contract management, quality compliance, and customer service. Demonstrated leadership in team management, inspection organization, and implementing corrective action strategies. Proficient in drafting RFPs, facilitating meetings, and delivering procurement training to optimize organizational effectiveness.

Overview

10
10
years of professional experience

Work History

PROGRAM SPECIALIST

PeopleScout
01.2020 - 01.2024

Vendor Relationship Management:

  • Fostered strong vendor relationships through effective communication; facilitated regular meetings to assess performance and identify improvement opportunities.

Purchase Order Management:

  • Processed and managed over $500k in POs weekly in Oracle, ensuring accuracy and compliance; collaborated with stakeholders to align purchasing needs.

Invoicing Oversight:

  • Validated vendor invoices against POs and contracts for accuracy weekly; resolved discrepancies with the finance team.

Contract Negotiation and Management:

  • Negotiated vendor contracts for favorable pricing and terms; maintained compliance records for all agreements.

Performance Monitoring and Reporting:

  • Tracked vendor performance metrics; prepared reports on procurement activities for management review.

Issue Resolution:

  • Resolved vendor issues such as delivery delays and quality concerns; served as the primary contact for vendor inquiries.

Compliance and Risk Management:

  • Ensured vendor compliance with company policies and regulations; conducted risk assessments and developed mitigation strategies.

Process Improvement:

  • Identified and implemented process improvements in vendor management; optimized Oracle systems for procurement and invoicing.

Training and Development:

  • Trained staff on Oracle PO and invoicing processes; kept abreast of system enhancements and industry trends.

Budget Management:

  • Assisted in developing and managing the procurement budget; monitored expenditures to ensure financial alignment.

SR. RECRUITER

Intuit TurboTax
01.2018 - 01.2020
  • Led recruitment, reducing time-to-fill by40% through strategic job descriptions
  • Built diverse candidate pipeline via social media and networking, enhancing quality by30%
  • Analyzed metrics to refine hiring processes, boosting candidate satisfaction scores by25%
  • Facilitated smooth onboarding, improving employee retention rates
  • Trained managers on recruitment best practices, promoting organizational equity
  • Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
  • Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
  • Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.

TECHNICAL RECRUITER

CitiBank
01.2016 - 01.2018
  • Led talent acquisition strategies, sourcing top-tier technical professionals
  • Streamlined hiring processes, reducing time-to-fill by20%
  • Cultivated strong relationships with hiring managers and candidates
  • Pioneered AI-driven screening methods, enhancing candidate quality
  • Implemented virtual recruitment events, expanding talent pool reach
  • Developed targeted employer branding campaigns for niche roles
  • Achieved95% offer acceptance rate through strategic negotiations
  • Reduced recruitment costs by optimizing sourcing channels
  • Consistently met hiring targets for critical roles across technology departments

VENDOR SPECIALIST

McKenney's, Inc.
01.2014 - 01.2016
  • Coordinated monthly, quarterly and weekly reports for meetings to enhance team communication and efficiency
  • Managed vendor contracts, negotiating favorable terms to reduce costs while ensuring quality
  • Built strong supplier relationships for effective communication and conflict resolution
  • Introduced vendor evaluation metrics, improving selection processes and transparency
  • Conducted vendor audits to ensure compliance and monitor performance for continuous improvement
  • Cultivated partnerships with key suppliers to facilitate seamless operations and resolve conflicts
  • Managed over 30 incoming calls, emails and faxes per day from vendors
  • Pioneered vendor evaluation metrics, significantly enhancing selection processes and partnership quality
  • Meticulously tracked vendor performance, identifying improvement areas for better supplier relationships and product quality

Education

Bachelors Degree -

Virginia State University
Petersburg, VA

Masters Degree-MBA -

Strayer University
Atlanta, GA

Skills

  • Contract Negotiation, Vendor Management, Financial Reporting, Data Analysis, Oracle PO, RFP/ITB Drafting, Invoice Review and Approval,
  • Process Improvement, Performance Metrics, Budgeting, Compliance Auditing, Talent Assessment, Sourcing Strategies, Diversity Hiring, Training Development, Cross-Functional Collaboration,
  • Workday, SLACK, ATS, Taleo Candidate Experience, HR Technology, Job Description Writing, Candidate Relationship Management, Offer Negotiation,
  • Interviewing Techniques, Succession Planning, Social Media Recruiting, Talent Pipelining Invoicing, Payroll, HR Compliance, Record Keeping, Benefits Administration,

Timeline

PROGRAM SPECIALIST

PeopleScout
01.2020 - 01.2024

SR. RECRUITER

Intuit TurboTax
01.2018 - 01.2020

TECHNICAL RECRUITER

CitiBank
01.2016 - 01.2018

VENDOR SPECIALIST

McKenney's, Inc.
01.2014 - 01.2016

Bachelors Degree -

Virginia State University

Masters Degree-MBA -

Strayer University
Sugean Marcus