Sugely Barahona
Sayreville
Summary
- Developed key skills in high-paced, results-driven environment, focusing on strategic planning and relationship management. Demonstrated ability to identify growth opportunities and implement effective sales strategies, ensuring consistent business development. Seeking to leverage these transferrable skills in new field, contributing to organizational success through innovative solutions. Energetic and driven individual with natural aptitude for relationship-building and strategic thinking. Possesses solid understanding of market analysis and sales strategy, combined with proficiency in CRM software and lead generation techniques. Committed to driving business growth and forging valuable partnerships. Experienced with developing and executing business strategies to drive sales growth. Utilizes expertise in client relationship management to build and maintain strong partnerships. Track record of leading high-performing teams to achieve significant sales targets and business objectives. Professional with solid background in business development and sales. Skilled in strategic planning, market analysis, and client relationship management. Strong focus on team collaboration and delivering results. Adaptable, reliable, and equipped with negotiation and communication skills that drive business growth.
Overview
24
24
years of professional experience
Work History
Manager of Business Development and Sales
LIKAM
11.2010 - 11.2024
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Customer Support Specialist
Value City Funiture
01.2008 - 06.2009
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Administrative Assistant
BANCO SABADELL
07.2000 - 09.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Bachelor of Science - Typing
COLEGIO EVANGELICO BETHEL
LA CEIBA HONDURAS11.1997
Skills
- Social media marketing
- Sales presentations
- Competitive analysis
- Data-driven decision making
- Decision-making
- Goal setting and achievement
- Business analytics
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Used Microsoft Word to create official documents
- Used Microsoft Power Point to Official presentations
Accomplishments
- Supervised team of 21 staff members.
- Implemented new ticketing systems that improved tracking and resolution of customer concerns.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manager of Business Development and Sales
LIKAM
11.2010 - 11.2024
Customer Support Specialist
Value City Funiture
01.2008 - 06.2009
Administrative Assistant
BANCO SABADELL
07.2000 - 09.2005
Bachelor of Science - Typing
COLEGIO EVANGELICO BETHEL
Similar Profiles
Aminnah A SmithAminnah A Smith
Direct Support Professional at Arc of MonmouthDirect Support Professional at Arc of Monmouth
Sara ArterSara Arter
Daycare Assistant at Archangel Raphael AcademyDaycare Assistant at Archangel Raphael Academy
Corinne KalevCorinne Kalev
Cashier at Delicious OrchardsCashier at Delicious Orchards
Kara EricksonKara Erickson
Camp Counselor at Sayreville Recreation DepartmentCamp Counselor at Sayreville Recreation Department
Steven BashawSteven Bashaw
Inside Sales Representative/Manager of Business Development and Sales at MandiantInside Sales Representative/Manager of Business Development and Sales at Mandiant