Sugenny Rodriguez
NEW YORK,NY
Summary
Accomplished Medical Receptionist with a proven track record at Advanced Dermatology P.C, adept in patient registration and EMR/EHR systems. Excelled in HIPAA compliance and patient communication, significantly enhancing patient experience and operational efficiency. Demonstrates strong abilities in insurance verification and front desk operations, with a focus on improving patient satisfaction and streamlining administrative processes. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 3 years.
Overview
2
2
years of professional experience
Work History
MEDICAL RECEPTIONIST
ADVANCED DERMATOLOGY P.C
2024.06 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Obtained payments from patients and scanned identification and insurance cards.
MEDICAL RECEPTIONIST
PARK PLAZA DERMATOLOGY
2023.08 - 2024.08
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Collected Copays & patient balances.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Strengthened communication skills through regular interactions with others.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
MEDICAL RECEPTIONIST
Pelham Physical Medicine
2022.10 - 2023.05
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
No Degree - Nursing
BMCC
New York, NY06.2027
High School Diploma -
EDWARD A REYNOLDS WESTSIDE HIGH SCHOOL
New York, NY06.2022
Skills
- Payment Collection
- Medical Terminology
- Mail Management
- Records Management
- Referral Verification
- HIPAA Compliance
- Insurance Verification
- Appointment management
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- EMR / EHR
- Patient Registration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
MEDICAL RECEPTIONIST
ADVANCED DERMATOLOGY P.C
2024.06 - Current
MEDICAL RECEPTIONIST
PARK PLAZA DERMATOLOGY
2023.08 - 2024.08
MEDICAL RECEPTIONIST
Pelham Physical Medicine
2022.10 - 2023.05
No Degree - Nursing
BMCC
High School Diploma -
EDWARD A REYNOLDS WESTSIDE HIGH SCHOOL
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