Darshana Patel
Brunswick,GA
Summary
Energetic professional with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends.
Overview
2
2
years of professional experience
Work History
Food Service Assistant
Adam’s associate
Brunswick, GA
03.2024 - Current
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Ensured that all dishes were presented attractively prior to serving.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Kept records of inventory levels for ordering purposes.
- Stocked shelves with merchandise in an organized manner.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Prepared beverages according to company standards.
- Communicated effectively with other staff members regarding orders or customer requests.
- Organized kitchen equipment for storage or cleaning purposes.
- Assisted in the preparation of food items according to recipes and menus.
- Prepared salads and cold foods such as sandwiches or wraps.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Prepared sandwiches, specialty items, and custom orders to meet guest requests.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Controlled portion sizes and garnishing to optimize cost controls.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Enhanced food quality by monitoring shipments, preparation and food handling.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Stored food in designated containers and storage areas to prevent spoilage.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Distributed food to waiters and waitresses to serve customers.
Manager
Chic-Fil-A
Brunswick
02.2023 - 03.2024
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Streamlined communication channels, improving information flow and decision-making speed.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
High School Diploma -
Anand High School
Anand Gujarat India 06-2011
Skills
- Food safety
- Order processing
- Inventory management
- Beverage preparation
- Customer service
- Conflict resolution
- Team collaboration
- Sanitation practices
- Portion control
- Relationship management
- Staff training
- Operational efficiency
- Effective communication
- Quality assurance
- Portioning
- Table setting
- Product scanners
- Register operation
- Item confirmation
- Food storage
- Hospitality and accommodation
Timeline
Food Service Assistant
Adam’s associate
03.2024 - Current
Manager
Chic-Fil-A
02.2023 - 03.2024
High School Diploma -
Anand High School
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