Suhaely Garcia Muñoz
Phoenix,AZ
Summary
Looking for a challenging position to make the most of my capabilities to provide mental health services of excellence to children, adults, and families. Well-trained and capable Psychologist Counselor with established proficiency and understanding of psychological or behavioral issues, methodologies, and current theories. Highly skilled and enthusiastic professional with over ten years of experience providing evidence-based mental health services. Develop and lead productive and efficient office staff. Contribute to high-volume individualized services in exceptional client service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
PSA Compliance Manager
Southwest Key Program - Casa Las Palmas
02.2024 - Current
- osters a facility environment that condemns sexual abuse; provides resources and support to programs; educates staff and UC on how to report incidents of sexual abuse and harassment.
- Provide PSA training, coaching, and education to program employees informed by ongoing observations, identified trends, and issues.
- As needed, create and provide curriculum content on child training modules and ensure postings/ literature are available in UC's respective languages.
- Responsible for implementing and coordinating facility awareness and preventative education to staff and UC of the facility’s zero-tolerance for all forms of sexual abuse, sexual harassment, and inappropriate sexual behavior.
- Conduct ongoing reviews of services and identify specialized training needs to include detection of indicators and signs of sexual abuse and sexual harassment, preserving physical evidence of sexual abuse, and responding effectively and professionally to victims.
- Provide support following PSA-related incidents/allegations at the program, including, but not limited to, Referring the incident for consultation with the external investigative intake specialist.
Follow the required consultation actions.
Report internally and externally as required.
Participate in incident review calls, as applicable.
Document tracking and record maintenance.
- Ensure – withassistance of the multidisciplinary team – that all UC identified as victims receive all necessary, immediate, and ongoing medical, mental health, and support services.
- Follow up with employees after an incident and provide process recommendations based on investigation findings.
- Maintain ongoing communication and serve as a liaison between the investigative provider and program to provide updates on the status of respective Significant Incident Reports (SIR)/Critical Level Events (CLE) and ensure that these incidents are promptly investigated and resolved.
- Ensure Sexual Abuse Significant Incident Report (“SA SIR”) compliance via process metrics.
- Maintain all documentation of case information appropriately and in accordance with ORR and state child care licensing confidentiality policy.
- Analyze data trends, identify actionable solutions, and coordinate with program leadership on effective implementation.
- Actively promote a culture of safety, proactive risk management, clinical excellence, ongoing regulatory visit readiness, and lead continuous process improvement activities.
- Conduct frequent unannounced and after-hour visits to monitor how employees apply skills; identify safety issues and training needs to develop performance improvement plans to address and correct performance gaps.
- Conduct ongoing pre-audit reviews of policies, training, reports, and other documentation in preparation for ORR or regulatory visits.
- Other duties and special projects as assigned.
Clinician
Southwest Key Programs- Casa Las Palmas
11.2023 - 02.2024
- Conduct intake, admission, and screenings, with minors, and document results according to Southwest Key Programs standards to maintain quality assurance standards.
- Collaborate with treatment team members and minors to develop treatment
- Provide a minimum of one weekly one-to-one counseling session (or more often if needed) and crisis intervention as
- Facilitate weekly educational and minor group counseling session.
- Continually monitor the mental/emotional well-being of minors and arrange appropriate third-party services as needed, including arranging for and facilitating external specialized mental health services with community providers.
- Provide consultation and documentation regarding minors’ functioning, mental health status, and treatment
- Identify mental health needs, consult on high-risk cases for possible external third-party focused interventions, outpatient, or inpatient services.
- Provide clinical services within Southwest Key, in accordance with licensing and funding source
- Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor.
Assistant Lead Clinician
Southwest Key Programs- Casa Las Palmas
06.2019 - 11.2023
- Conduct intake, admission, and diagnostic assessments, including crisis assessments when needed with clients, and document results
- Collaborate with treatment team members and clients to develop treatment plans
- Provide minimum of one weekly one-to-one counseling session (or more often if needed) and crisis intervention as needed
- Facilitate weekly psycho-educational and therapeutic client groups
- Continually monitor the mental well-being of clients and arrange for appropriate services as needed, including arranging for and facilitating external specialized services with community providers
- Provide consultation and documentation regarding clients' functioning, mental health status, and treatment needs.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Established and maintained effective communication with staff,third parties and community organizations to promote high quality clients in care.
- Monitoring clinical services documentation, and developing and maintaining ongoing partnerships with third-party, community-based providers
- Provide consultation and documentation regarding clients' functioning, mental health status, and treatment.
PSA Compliance Manager
Southwest Key Programs - Casa Las Palmas
04.2022 - 02.2023
- The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for managing the implementation and ongoing compliance with the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment.
- Ensures sensitivity to the service population's cultural and socioeconomic characteristics.
- Actively promote a culture of safety, proactive risk management, program excellence, and ongoing regulatory readiness; and lead quality improvement activities.
- Create and provide effective communication for staff and children on PSA safety guidelines, i.e.: training, webinars, and written notices.
- Serves as a liaison for sexual abuse and sexual harassment with Office Refugee Resettlement and other entities/individuals conducting investigations or requesting data.
- Coordinates, monitors, and performs individualized safety plans for all youth in the program, as well as creates Individualized In-Care Safety plans to address unique needs.
- Screen all Special Incidents and police reported related to sexual abused, sexual harassment.
- Ensure all incident and complaint investigation reports are kept confidential as required.
Clinician
Neighborhood Ministries
07.2021 - 11.2021
- Conduct intake, admission, and diagnostic assessments, including crisis assessments when needed with clients, and document results
- Collaborate with treatment team members and clients to develop treatment plans
- Provide minimum of one weekly one-to-one counseling session (or more often if needed) and crisis intervention as needed
- Facilitate weekly psycho-educational and therapeutic client groups
- Continually monitor the mental well-being of clients and arrange for appropriate services as needed, including arranging for and facilitating external specialized services with community providers
- Provide consultation and documentation regarding clients' functioning, mental health status, and treatment needs.
Psychologist
Multidisciplinary Psychotherapeutic Center, Inc, CSMI
03.2009 - 01.2019
- Clinical interventions to adolescents with anger management issues or lack of socioemotional skills
- Evaluation, intervention and counseling of students registered on Special Needs Program
- Conducted evaluations of students referred for significant learning and/ emotional concerns
- Made recommendations and monitored progress
- Conducted treatment planning and design for students with ADHD, Depression, Anxiety and Behavioral Issues
- Contact and interview parents and caregivers to discuss evaluations of the students referred
- Administration, correction and interpretation of Cognitive and Psycho-Educational Tests for children and adolescents
- Establish intervention plans and case conceptualizations
- Weekly therapeutic interventions
- Support and counseling for teachers and administrative personnel
- Meetings with parents to discuss assessments, concerns, treatment plans and recommendations.
Assistant Director
Funeraria Garcia Memorial
01.2004 - 01.2010
- Provide supervision to employees
- Interviewing and hiring employees including providing training
- Coordinate services
- Payroll management
- Conduct team meetings and assign tasks
- Create work plans and marketing strategies for the company
- To provide excellent services and support to bereaved families
- Supplier Coordination and Contracting
- Coordination of family services, such as contracting and identifying support resources.
Education
Master of Science in Clinical Mental Health -
Grand Canyon University
Arizona City, AZ12.2026
Masters of Psychology in Counseling Psychology - Counseling Psychology
Ana G. Mendez University
Puerto Rico06.2008
BA - Clinical Psychology
University of Puerto Rico – Cayey
Puerto Rico2004
Skills
- Planning and training using various motivational strategies to engage clients in active learning
- Experience in ADHD, Anxiety, Bullying, Self-esteem, Depression, Socio-emotional skills, and Trauma Focus Approach
- Interpretation of human development and learning domains
- Use of behavioral and observational strategies in individual diagnosis
- Assessment Evaluation
- Proactive
- Certificated First Aid/CPR
- Certificated in Crisis Prevention Intervention (CPI)
- Planning and Coordination
- Cultural Awareness
- Critical Thinking
- Team player
- Multitasking Abilities
- Self-Motivated
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
PSA Compliance Manager
Southwest Key Program - Casa Las Palmas
02.2024 - Current
Clinician
Southwest Key Programs- Casa Las Palmas
11.2023 - 02.2024
PSA Compliance Manager
Southwest Key Programs - Casa Las Palmas
04.2022 - 02.2023
Clinician
Neighborhood Ministries
07.2021 - 11.2021
Assistant Lead Clinician
Southwest Key Programs- Casa Las Palmas
06.2019 - 11.2023
Psychologist
Multidisciplinary Psychotherapeutic Center, Inc, CSMI
03.2009 - 01.2019
Assistant Director
Funeraria Garcia Memorial
01.2004 - 01.2010
Master of Science in Clinical Mental Health -
Grand Canyon University
Masters of Psychology in Counseling Psychology - Counseling Psychology
Ana G. Mendez University
BA - Clinical Psychology
University of Puerto Rico – Cayey
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