Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suhaila Abuamara

126 Oak Ave ,OK

Summary

Dynamic professional with a proven track record at Integris Health Southwest, enhancing patient experience and department efficiency through exceptional workflow coordination and critical thinking. Skilled in HIPAA compliance and fostering professionalism, I significantly contributed to team communication and patient satisfaction. Demonstrated expertise in quality assurance practices, ensuring optimal operational standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Health Unite Coordinator

Integris Health Southwest
09.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided concierge service to assist patients and families and direct them to available resources.
  • Enhanced patient experience by providing empathetic support and guidance throughout their stay, addressing concerns and facilitating services.
  • Increased department efficiency by organizing and maintaining stock of medical supplies, ensuring readiness for patient care needs.
  • Provided care for-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Enhanced team communication with efficient coordination of patient care activities, resulting in smoother operation and patient satisfaction.

Assistant Teacher

Primrose Schools North West
01.2022 - 09.2024
  • Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.

Front Desk Manager

Champion Hotels
01.2019 - 01.2022
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
  • Supported revenue management strategies by closely monitoring occupancy rates and adjusting room pricing accordingly.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.


Education

High School Diploma -

Oklahoma State University
Oklahoma City, OK
05-2026

High School Diploma -

Putnam City North High Schools
Oklahoma City, OK
01-2017

Skills

  • HIPAA compliance
  • Quality assurance practices
  • Patient registration
  • Professionalism and ethics
  • Critical thinking
  • Workflow coordination

Languages

English
Native or Bilingual

Timeline

Health Unite Coordinator

Integris Health Southwest
09.2024 - Current

Assistant Teacher

Primrose Schools North West
01.2022 - 09.2024

Front Desk Manager

Champion Hotels
01.2019 - 01.2022

High School Diploma -

Oklahoma State University

High School Diploma -

Putnam City North High Schools

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Suhaila Abuamara