Suhaila Arriola
Richmond,CA
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
2
2
years of professional experience
Work History
Shift Leader
Ross Dress for Less
El Cerrito, California
07.2023 - Current
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Supervised and led employees to maintain productivity and customer service levels.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Identified needs of customers promptly and efficiently.
- Trained new employees on company policies, operational procedures, and customer service standards.
Teacher's Assistant
Duck’s Nest Preschool
Berkeley, California
06.2023 - 01.2024
- Helped teachers with material generation, lesson plan development, class preparation.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supervised children and participated with children in activities.
Education
Pre-primary level teacher - Pre-primary Level Teacher
Instituto De Computacion Informatica
Guatemala 11-2022
Skills
- Sales expertise
- Positive attitude
- Client support
- Customer service focus
- Employee motivation
- Customer service
Timeline
Shift Leader
Ross Dress for Less
07.2023 - Current
Teacher's Assistant
Duck’s Nest Preschool
06.2023 - 01.2024
Pre-primary level teacher - Pre-primary Level Teacher
Instituto De Computacion Informatica