Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Suhana Gibson

Santa Fe,NM
Suhana Gibson

Summary

Proven leader and entrepreneur with extensive experience in small business operations and customer relations. Excelled in enhancing customer satisfaction and team performance as a Gallery Owner and Property Manager. Demonstrated expertise in operations management and relationship building, achieving significant repeat business. Skilled in staff hiring and project management, fostering a culture of excellence and collaboration.

Overview

2025
years of professional experience

Work History

Self Employed

Gallery Owner

Job overview

  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Self Employed

Property Manager
10.2018 - 10.2024

Job overview

  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Hornsy High Grammar School For Ladies
London, England

University Overview

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Client Service
  • Operations Management
  • Team Oversight
  • Staff hiring
  • Attention to Detail
  • Customer Service
  • Team Leadership
  • Customer Service Management

Accomplishments

Accomplishments

American Express business owner of the year in London 1996

Timeline

Property Manager
Self Employed
10.2018 - 10.2024
Gallery Owner
Self Employed
Hornsy High Grammar School For Ladies

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Suhana Gibson