SUHARDI HALIM
PLANO,Texas
Summary
Proactive and meticulous Marketing Manager with over 25 years of experience in Wood Working / Furniture industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
25
25
years of professional experience
Work History
OFFICE MANAGER
REJOICE HOME INC
DALLAS
01.2021 - Current
- Develop strategic partnerships with client to drive business development
- Monitored office workflow and administrative processes to keep operations running smoothly
- Assessed final products to check quality and consistency
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
SALES REPRESENTATIVE
FULLRICH INDUSTRIES CO
Carrollton, TX
10.2017 - 08.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with internal design team to meet the growing demand of new and existing customers
- Closely monitored customer safety regulations and material certification to comply with international standards
- Attending trade shows, conferences and exhibitons
- Negotiated all pricing, terms and agreements
- Production plans, inventory forecast and sales monitoring
Marketing Manager
PT. International Furniture Industries
Jakarta, Indonesia
01.2000 - 09.2017
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Monitored competitor activities, adapting strategies to maintain competitive advantage.
- Streamlined internal communication processes, ensuring alignment between marketing objectives and organizational goals.
- Primary responsibility to develop and launch new product development
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals
- Managed product plan and quality control
Education
Business Diploma - Business Management
AIE Business College
SYDNEY, AUSTRALIA09-1993
Skills
- Customer relations
- Employee supervision
- Compliance monitoring
- Contract negotiations
Languages
English
Professional Working
Chinese (Mandarin)
Professional Working
Indonesian
Professional Working
Chinese (Cantonese)
Limited Working
Timeline
OFFICE MANAGER
REJOICE HOME INC
01.2021 - Current
SALES REPRESENTATIVE
FULLRICH INDUSTRIES CO
10.2017 - 08.2020
Marketing Manager
PT. International Furniture Industries
01.2000 - 09.2017
Business Diploma - Business Management
AIE Business College