SUHARDI HALIM
PLANO,Texas
Summary
Proactive and meticulous Marketing Manager with over 25 years of experience in Wood Working / Furniture industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
25
25
years of professional experience
Work History
OFFICE MANAGER
REJOICE HOME INC
01.2021 - Current
- Develop strategic partnerships with client to drive business development
- Monitored office workflow and administrative processes to keep operations running smoothly
- Assessed final products to check quality and consistency
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
SALES REPRESENTATIVE
FULLRICH INDUSTRIES CO
10.2017 - 08.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with internal design team to meet the growing demand of new and existing customers
- Closely monitored customer safety regulations and material certification to comply with international standards
- Attending trade shows, conferences and exhibitons
- Negotiated all pricing, terms and agreements
- Production plans, inventory forecast and sales monitoring
Marketing Manager
PT. International Furniture Industries
01.2000 - 09.2017
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Monitored competitor activities, adapting strategies to maintain competitive advantage.
- Streamlined internal communication processes, ensuring alignment between marketing objectives and organizational goals.
- Primary responsibility to develop and launch new product development
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals
- Managed product plan and quality control
Education
Business Diploma - Business Management
AIE Business College
SYDNEY, AUSTRALIA09-1993
Skills
- Customer relations
- Employee supervision
- Compliance monitoring
- Contract negotiations
Languages
English
Professional Working
Chinese (Mandarin)
Professional Working
Indonesian
Professional Working
Chinese (Cantonese)
Limited Working
Timeline
OFFICE MANAGER
REJOICE HOME INC
01.2021 - Current
SALES REPRESENTATIVE
FULLRICH INDUSTRIES CO
10.2017 - 08.2020
Marketing Manager
PT. International Furniture Industries
01.2000 - 09.2017
Business Diploma - Business Management
AIE Business College
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