Suharlex Guadarrama Rodriguez
Miami,Fl
Summary
- Extensive administrative experience in the mental health field.
- Demonstrated interpersonal skills in support staff and administrative supervision.
- Proven expertise in the area of mental health customer service.
Overview
5
5
years of professional experience
Work History
GENERAL MANAGER/ADMINISTRATOR
MENTAL AUTONOMY INC
10.2022 - Current
- Hiring new employees
- Creating work schedules
- Drafting budgets
- Implementing policy changes
- Starting professional development training
- Ordering medical equipment
- Leading staff meetings
- Negotiating insurance contracts
GENERAL MANAGER
S&M BEHAVIOR MANAGER
11.2021 - 10.2022
- Working with clients, family and friend support networks and health care professionals to put care plans in place
- Listening to clients’ concerns and providing counseling or intervention as required
- Recording clients’ progress including charting referrals, home visits and other notable interactions
- Employee supervision
- Direct contact with clients' insurance plans
- Recruitment of new Targeted Case Managers
- Attending daily staffing
OFFICE MANAGER
LOTUS HEALTH & COUNSELING CENTER, LLC
10.2020 - 11.2021
- My main tasks in this company were:
- Hire new clinicians
- Work closely with the director to manage a variety of tasks
- Manage clinicians and other staff to co-create a heartfelt and efficient work environment
- Learn and utilize a variety of online systems
- Following up with client accounts
- Keeping client records up to date
- Maintaining a clean environment
- Assisting Supervisor
- Preparing and implementing quality assurance policies and procedures
Assistant Manager
MOREIRA MEDICAL GROUP
10.2019 - 10.2020
- During the time that I worked in the company, my main tasks were supervision of therapists, quality assurance, supervision of progress notes, and direct contact with patients (perform intakes)
- Other general tasks were:
- Assist the General Manager as directed
- Develop strategies for better workplace efficiency and goal achievement
- Serve as acting General Manager (GM) when GM is away
- Address and discuss issues and proposed solutions with superiors
General Secretary
DOUGLAS AUTO SALES INC
04.2018 - 10.2019
- Company Marketing, everything related to Social Networks, website, Dealer Center, Craiglist, OfferUp, Letgo, 5 Miles
- Archiving records of office activities
- Photocopying, scanning and faxing
- Direct communication with suppliers, banks, financiers, auctions among other companies related to my work
- Preparing and sending outgoing mailings and packages
- Typing documents and correspondence
- Checking and entering data
- Updating and maintaining databases
- Keeping office area neat and tidy
- Direct work with the client.
Education
Master of Social Work - Social Work
Capella University
Minneapolis, MN2026
Bachelor of Science - Psychology
Florida National University
Miami, Fl12.2022
Skills
- Extensive knowledge of computer techniques, specifically in Microsoft Word, Excel, PowerPoint, Outlook, etc
- Keyboarding skills
- Management skills of office systems
- Good manners
- Organized
- Communication- honest, direct, clear, and compassionate
- Experience as an office manager
- Bilingual
- Good oral skills to interact with people from different groups
- Perform multiple tasks in different work environments
- Skills to solve problems easily
- Independent work skills
- Punctual
- Leadership and managerial skills
Timeline
GENERAL MANAGER/ADMINISTRATOR
MENTAL AUTONOMY INC
10.2022 - Current
GENERAL MANAGER
S&M BEHAVIOR MANAGER
11.2021 - 10.2022
OFFICE MANAGER
LOTUS HEALTH & COUNSELING CENTER, LLC
10.2020 - 11.2021
Assistant Manager
MOREIRA MEDICAL GROUP
10.2019 - 10.2020
General Secretary
DOUGLAS AUTO SALES INC
04.2018 - 10.2019
Master of Social Work - Social Work
Capella University
Bachelor of Science - Psychology
Florida National University
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