An AWS Certified DevOps Engineer Professional with 11+ years experience focusing on multi-Cloud Technologies, skilled in leading teams to design, deploy and manage scalable cloud-based solutions with a deep understanding of cloud architecture, automation, and security. I am able to effectively develop and implement strategies to optimize AWS/Azure cloud environments and maximize operational efficiency for fast growing companies in IT, Helthcare, Finance and Telecommunications. Highly proficient in DevOps/Agile operations, Build/Release Management, Change/Incident Management, and web-scale solutions that encapsulate Scalability, High Availability and Security. PROFILE SUMMARY Continuous Integration and Delivery ~ Build and Release Management ~Automation ~ Configuration Management OpenShift Container Platform ~ Infrastructure Management
· Taking leverage of above technologies, I also did Plan, schedule and coordinate all tasks and activities involved in IT project management, responsible for collaborating with stakeholders to understand their needs and requirements and ensuring that the cloud environment is meeting those needs.
· Managing cloud-based infrastructure and services, ensuring high availability, scalability, and reliability of cloud applications.
· Expertise in designing and implementing cloud-based solutions in AWS including cloud-native applications and hybrid cloud environments.
· Responsible for managing the costs of the cloud environment, including optimizing resource utilization, monitoring usage, and implementing cost-saving measures.
· Responsible for Setup and building AWS infrastructure using resources VPC, EC2, S3, RDS, Dynamo DB, IAM, EBS, Route53, SNS, SES, SQS, CloudWatch, CloudTrail, Security Group, Autoscaling, and RDS using CloudFormation templates.
· Deployed and monitored scalable infrastructure on Amazon web services (AWS) and configuration management instances and Managed servers on the Amazon Web Services (AWS) platform using Chef configuration management tools and Created instances in AWS and migrated data to AWS from the Data Center.
· Responsible for developing and managing technical teams, including hiring, training, and providing guidance and support to ensure that the teams are performing at a high level.
· Implemented and maintained the monitoring and alerting of production and corporate servers/storage using AWS CloudWatch and assigned AWS elastic IP addresses to work around host or availability zone failures by quickly remapping the address to another running instance.
· Understanding of cloud security best practices, including identity and access management (IAM), network security, and data encryption.
· Hands-on with containerization technologies such as Docker and Kubernetes.
· Understanding of database technologies, including SQL and NoSQL databases.
· Proficiency in programming languages such as Python, Java, and Node.js.
· Overall, my technical acumen allows me to effectively manage and optimize AWS cloud environments, ensuring the successful delivery of cloud-based projects and solutions.
· Managed the overall performance of VIP-LLC in-house and outsourced centers in the United States, India locations.
· Responsible for overseeing the organization's cloud infrastructure, including its architecture, design, and management in AWS/Azure.
· Responsible for ensuring that the cloud infrastructure is highly available and performing at an optimal level.
· Building strong relationships with stakeholders and clients to ensure the success of cloud-based projects.
· Identifying and addressing conflicts that arise during cloud-based projects, working collaboratively to find solutions that meet everyone's needs.
· Facilitated close collaboration with developers for all phases of code development, testing, and deployment.
· Maintaining network performance by performing networking monitoring and analysis and performance tuning, troubleshooting network problems, and escalating problems to vendor.
· Upgraded network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
· Overall, as the Head of Technical Operations in a cloud environment, my roles and responsibilities will be focused on managing and optimizing the cloud infrastructure to ensure that it is highly available, secure, performing optimally, and meeting the needs of stakeholders and clients.
· Network support and management- Install, maintain, and troubleshoot the entire LANs and WANs including all hardware and software installations, repairs, upgrades, modifications, documentation, and training.
· Monitored performance of technology and, with management guidance, take appropriate actions to improve performance, implemented technology patches, upgrades, and new versions.
· Created & follow-up of Tickets using Salesforce and responsible for Metrics & Reporting & Dashboard using Salesforce.
· Admin for SaaS services – O365, Desk.com, 8*8 Administrator, GoDaddy SSL cert., Digital River, Camtasia, Skype, GoToMeeting, Zoom etc.
· Participated in the daily operational activities/provide day-to-day analysis, proactive maintenance, and performs independent network system troubleshooting.
• Worked as a Team Lead at Examity, Proctoring exams online and providing technical support to students from reputed Universities in United
States of America.
• Gathered and updated necessary information (projects and incidents) and communicate to appropriate parties/stakeholders.
• Created and maintained detailed network documents and diagrams including all associated links.
• Worked cross functionally and interacts with internal and external peers and managers.
• Complied with the Project Management methodology and the PMO processes on any technical projects and initiatives
• Conducted quarterly performance evaluations, support call evaluations, and interviewed new tech support applicants.
• Provided level 3 support for Data Center with Cisco Routers, switches, blade switches, CSS and CSM in a 24*7 environment.
• Deployed Cisco Routers and Cisco Switches in LAN/WAN environments, worked extensively on 6500 catalyst switches and 7600 routers.
• Troubleshooting network using tools like Vitalnet, Netqos, Ciscoworks, Wireshark and sniffer.
Validation # 4LZ92DSLFF1EQ6WD
and Switching| Cisco ID No. CSCO12428020