Mai Esmail

Financial Monitoring and Reporting

• Review and analyze Aging report weekly and discuss it with the team.
• Generate and analyze a detailed billing vs. collection report with outstanding amounts and percentages of the collection, and review it with the line manager.
• Delivered accurate financial forecasts by conducting thorough data analysis and research.
• Analyze and interpret various finance and student data to support receivable functions and reporting.
• Collect and analyze project business requirements such as billing tools, data visualization, tableaus, dashboards, etc.
• Participate in the audit process with internal and external audits, provide all the requirements, and prepare reports and supportive documents.
• Monitor ongoing levels of expenditure on individual programs against budgets.

Revenue and Receivables

• Review accounting and financial records to provide accurate billing information.
• Fee structure analysis, approval, and distribution.
• Prepare the billing schedule in compliance with policy and procedure.
• Oversee the collection process and manage daily receivables operations, cash flow, and reconciliation.
• Prepare, review, and analyze various financial reports for revenue.
• Analyze and interpret various financial and student data.
• Develop and update finance-related policies and procedures to ensure internal controls.
• Work with the team to solve operational problems, identify gaps, and recommend solutions.

Budget Preparation and Allocation

• Prepare the required documents for budget forecasting and submission.
• Attend the review meeting to discuss the budget.
• Prepare the justification and supporting documents for items of concern.
• Communicate with the headquarters for budget approval and guidelines.
• Allocate and review the approved budget and disbursement plans.
• Develop program and divisional budget forecasts and updates.
• Provide timely advice on likely over- or under-spends.

Payables

• Review payment requests and expense reports to ensure that they are allowable and coded properly.
• Ensure accurate processing, allocation, and timely authorization of all supplier invoices, purchase orders, and capital expenditure requests.
• Maintain proper and confidential filing and record management of financial documents.
• Respond to and investigate any billing queries.

Procurement

• Receive the purchase requests from departments.
• Determine the appropriate method of procurement.
• Check for fund availability before placing orders.
• Follow up with buyers until receiving the goods or services.
• Submit the completion certificate to the warehouse to close the PO.

Employment Relations and Supervisor Duties

• Oversee the work of direct reports, including HR officers, PR officers, procurement assistants, cashiers, office assistants, nurses, and secretaries.
• Participate in interviews and discuss the job requirements and candidate qualifications with the management to assist with the selection and evaluation.
• Provide on-the-job training, advice, assistance, and information to the new staff.
• Receive and approve requests from the HR department through the ERP system on actions to be done for employees throughout the year.
• Assist direct reports in setting their strategic goals and cascading their related objectives.
• Complete the employees’ performance reviews and appraisals within the required deadline.
• Support the director in managing the reward system for direct reports by evaluating job progress and recognizing achievements.
• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.

• Develop company plans, set goals and deadlines, and implement procedures to improve productivity and customer service.
• Coordinate large-scale events such as conferences or workshops, managing logistics, invitations, registration, and attendee experiences.
• Preparation of Proposals and technical offers, revision, and modification.
• Create presentations and other materials to support organizational activities.
• Assist in development of departmental budgets by tracking expenditures and providing detailed reports to management.
• Worked closely with others to accomplish timely invoicing and accounts receivables.
• Screening CVs, processing applications, interviewing candidates, salary negotiating, and preparing contracts.
• Served as liaison between clients or customers and internal departments to ensure timely resolution of inquiries or concerns.
• Trained junior administrators in company procedures enabling them to quickly acclimate and contribute effectively within their roles.
• Establish and maintain freelancer’s accounts and processed invoices.
• Supervised and managed all day-to-day office administrative activities.

• Develop strategic plans, initiatives, policies and procedures
• Preparation of budget for the department and the assigned unit and monitor and control expenditures
• Process all outgoing communication in all forms of emails, letters, or voice messages
• Take Management responsibility in the absence of the MD
• Participate in the selection of personnel screening of applicants and conducting background checks
• Provide orientation for new employees
• Establish performance standards, train, monitor, and evaluate assigned staff
• Recommend and implement improvements and discipline procedures, as required
• Arrange and follow up the staff training and the company workshops
• Establish and maintain confidential employees’ files and records
• Processed the staff weekly/monthly timesheets and prepare their payments
• Manage accounting, receivables, invoicing, and payables.
• Handle government affairs and labor office communication.

• Carried out interventions that are identified in the behavioral treatment plan developed by the Behavior Specialist
• Helped the child avoid or eliminate socially inappropriate, threatening, or dangerous behavior
• Planed and recorded data and charts the progress of the child
• Enhanced knowledge of professional ethics through training programs to improve abilities as therapeutic staff support.

• Provided assistance and supervision to promote the success of mentally disabled adults in daily life tasks
• Designed treatment plan and kept a daily record of progress notes
• Applied health, safety, and emergency procedures about life skills training.

• Supervised children with emotional and behavioral disturbance (i.e
• ADHD, ODD)
• Wrote status reports and maintained daily records detailing the children progress
• Implemented clinically designed treatment plans based on the needs of individual children
• Attended training sessions to gain a better understanding of legal reporting requirements with regard to position.