Sui Chin Sung
Indianapolis,IN
Summary
Biology major with a Pre-medical concentration and Spanish minor, offering experience in community assistance, customer service, and research. Skilled in guiding clients through complex processes, facilitating citizenship support, and conducting scientific investigations with an emphasis on antibiotic resistance in soil.
Overview
4
4
years of professional experience
Work History
Case Management
Burmese American Community Institute
01.2024 - Current
- Guided clients through citizenship applications (N-400, G-28, I-485, I-912), and provided English and civics classes to prepare for the naturalization test
- Organized events to educate on citizenship resources, connected clients to essential services like housing and employment support, and advocated for equitable access
Customer Service Representative
The RoomPlace
01.2021 - 01.2023
- Managed opening and closing tasks independently, processed transactions, and handled customer concerns effectively
- Facilitated daily operations and maintained a smooth workflow, often working autonomously
Education
Bachelor of Science - Biology, Spanish
University of Indianapolis
Indianapolis, IN05.2025
Skills
- Microsoft Office
- Data Entry
- Customer Management Systems
- Experimental design
- Bacterial identification
- Interpersonal communication
- Reliability
- Motivational team influence
- Case Management
Relevant coursework
- Biology: Cell Biology, Biodiversity, Microbiology, Genetics, Ecology, Animal Physiology
- Chemistry: General Chemistry, Organic Chemistry I & II, Biochemistry
- Neuroscience: Brain & Behavior
- Spanish: Intermediate Spanish, Advanced Spanish, Directed Readings in Spanish
Accomplishments
- Facilitated over 50 citizenship applications with a 90% success rate through guidance, English language support, and civics classes.
- Organized events connecting clients to essential services like housing and employment, significantly improving access and support for the local Burmese community.
- Successfully conducted an independent research project analyzing antibiotic resistance in soil samples, demonstrating the environmental impact of agricultural practices on soil health.
Volunteer Experience
Burmese American Community Institute
- Participated in tree planting initiatives in downtown Indianapolis.
- Supported community engagement by assisting Burmese immigrants with language resources and integration activities.
Indiana Chin Baptist Church
- Organized fundraisers, community decorations, and provided language support for Burmese immigrants.
Riley Hospital
- Provided reading materials to patients, supporting patient engagement and comfort.
Timeline
Case Management
Burmese American Community Institute
01.2024 - Current
Customer Service Representative
The RoomPlace
01.2021 - 01.2023
Bachelor of Science - Biology, Spanish
University of Indianapolis
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