Suimani Millls
Data Entry Clerk
Willingboro,NJ
Summary
Diligent Data management professional with keen eye for detail and precision in data management tasks. Proven ability to maintain data accuracy and handle large volumes of information efficiently. Demonstrated expertise in utilizing office software and strong organizational skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Head Hostess
Nadia's
03.2022 - 09.2025
- Managed guest seating arrangements to optimize dining flow and enhance customer experience.
- Trained and mentored new host staff on best practices for guest relations and service standards.
- Coordinated with kitchen and waitstaff to ensure timely food delivery and service efficiency.
- Implemented reservation management system to improve booking accuracy and reduce wait times.
- Oversaw daily operations of front-of-house, ensuring adherence to health and safety guidelines.
- Resolved guest complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
- Utilized knowledge of menu items to provide personalized recommendations based on guest preferences or dietary restrictions.
- Ensured that all opening/closing duties were completed accurately and thoroughly each shift for optimal daily operations.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Advised customers about special offerings and menu items to help drive sales.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Input orders accurately into POS terminal, split bills and accepted payments.
Proofreader -Freelance
NYS Workers Compensation Board
01.2012 - 01.2014
- Reviewed and corrected grammatical, punctuation, and formatting errors in legal documents.
- Ensured clarity and consistency in communication materials for internal and external stakeholders.
- Collaborated with teams to maintain high standards of written content across various publications.
- Conducted thorough evaluations of case files for accuracy and compliance with regulatory guidelines.
- Improved document accuracy by meticulously proofreading and editing various types of content.
- Checked and corrected grammatical and spelling errors in diverse documents.
- Revised work to identify missed mistakes before completing assigned assignments.
- Ensured consistency in style and tone by adhering to clients'' specific guidelines and preferences.
- Demonstrated strong attention to detail when working with complex technical documents containing specialized terminology or jargon.
- Used style guidelines to make accurate changes and comply with ideal structure.
- Maintained high levels of confidentiality while handling sensitive documents for various clients.
- Routed proofs with marked corrections to authors, editors or typesetters for correction or reprinting.
- Marked copy to indicate and correct errors in type, arrangement or spelling using standard printers' marks.
- Ensured compliance with regulatory standards and internal guidelines in all materials.
Data Entry Clerk
United Nations Federal Credit Union Headquarters
03.2009 - 02.2011
- Processed and verified data entries to maintain accuracy and consistency across multiple databases.
- Implemented quality control measures to enhance data integrity and mitigate errors.
- Trained new team members on data entry protocols and software usage for improved operational efficiency.
- Collaborated with cross-functional teams to streamline data management processes and reporting workflows.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
Case Manager
Catholic Guardian Society and Home Bureau
03.2008 - 06.2010
- Developed individualized care plans based on client assessments and needs.
- Coordinated with multidisciplinary teams to ensure comprehensive service delivery.
- Monitored client progress and adjusted interventions as necessary for optimal outcomes.
- Provided crisis intervention support, de-escalating situations effectively and promptly.
- Educated clients and families on available resources and support services to enhance understanding.
- Facilitated communication between clients, families, and service providers to improve coordination of care.
- Documented case notes accurately, ensuring compliance with organizational policies and regulatory standards.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Analyzed case outcomes to identify trends and areas for improvement, driving continuous service enhancement.
- Utilized grant writing skills to secure additional program funding.
Data Entry Clerk
Rockefeller University
09.2006 - 09.2008
- Developed training materials that improved onboarding experiences for incoming staff members.
- Conducted regular audits of database entries to ensure compliance with organizational standards and policies.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
- Supported successful audit processes by providing accurate and timely data reports.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
- Maintained files, records, and chronologies of entry activities.
- Managed and organized documents for data entry tasks.
- Updated and maintained customer information, documents and records.
- Utilized techniques for increasing data entry speed.
- Compared transcribed data with source document to detect and correct errors.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Corrected data entry errors to prevent duplication or data degradation.
- Followed data entry protocols, rules and regulations.
- Checked for accuracy by verifying data and records.
- Used computer software to store and retrieve data.
10 Key-Operator
HSBC Bank
12.2003 - 12.2005
- Operated and maintained banking systems to ensure optimal performance and reliability.
- Monitored transaction processing, identifying discrepancies and resolving issues swiftly.
- Collaborated with team members to streamline operations and enhance service delivery.
- Trained junior staff on system functionalities and compliance protocols, fostering knowledge sharing.
- Checked for accuracy by verifying data and records.
Complaints Officer
Community Board 10
04.2001 - 04.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Investigated and resolved community complaints, ensuring timely and effective responses.
- Developed and maintained relationships with stakeholders to promote open communication channels.
- Analyzed complaint trends to identify systemic issues and recommend improvements.
- Analyzed complaint data to identify root causes, trends, issues and regulatory concerns.
Polling Clerk
Voters News Service
09.2000 - 11.2000
- Processed voter registrations and ballots efficiently, ensuring compliance with electoral regulations.
- Assisted in training new clerks on polling procedures and equipment operation.
- Coordinated logistics for polling locations, optimizing resource allocation for smooth operations.
- Monitored election day activities, resolving issues promptly to maintain workflow efficiency.
- Analyzed feedback from voters to identify areas for process enhancement and implement changes accordingly.
- Upheld confidentiality standards, securely handling sensitive voter information in compliance with regulations.
- Facilitated efficient communication between polling station staff members, resulting in a coordinated team effort throughout the day.
- Made appropriate file information updates and system upgrades.
- Retrieved and disseminated information from computer databases.
Education
Master of Arts - Elementary Education
City College of New York
New York (City), NYBachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York (City), NYAssociate of Science - Police Science
John Jay College of Criminal Justice
New York (City), NYSkills
- Microsoft Excel
- Data management
- Independent worker
- Data entry
- Exceptional communication
- Microsoft Word
- Strong leadership
- Detail-oriented
- Accuracy and attention to detail
- Maintains confidentiality
- Proofreading
Accomplishments
- Maintained an average typing speed of 70 WPM on all assignments.
- Verified and entered check detail entries per hour.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- 11,000 KPH with an accuracy rate of 99%
Certification
- Licensed Special Education Teacher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Hostess
Nadia's
03.2022 - 09.2025
Proofreader -Freelance
NYS Workers Compensation Board
01.2012 - 01.2014
Data Entry Clerk
United Nations Federal Credit Union Headquarters
03.2009 - 02.2011
Case Manager
Catholic Guardian Society and Home Bureau
03.2008 - 06.2010
Data Entry Clerk
Rockefeller University
09.2006 - 09.2008
10 Key-Operator
HSBC Bank
12.2003 - 12.2005
Complaints Officer
Community Board 10
04.2001 - 04.2003
Polling Clerk
Voters News Service
09.2000 - 11.2000
Master of Arts - Elementary Education
City College of New York
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Associate of Science - Police Science
John Jay College of Criminal Justice