Sujeet Koppula
Chicago,IL
Summary
Detail-oriented and results-driven Quality Analyst with 4+ years of diverse experience in process improvement, business analysis, and quality assurance. Expertise in identifying issues, improving processes, and ensuring quality standards in various industries, with hands-on experience in both India and the United States. Adept at leveraging analytical skills, tools, and techniques to drive efficiency and deliver exceptional results. Passionate about continuous learning and contributing to organizational success.
Overview
6
6
years of professional experience
Work History
Quality Analyst
Rapido Technologies
Chicago, IL
01.2024 - Current
- Conducting thorough quality testing and ensuring the high standard of products and services.
- Collaborating with the development team to identify and resolve quality issues.
- Implementing best practices and standards for testing, improving process workflows, and documentation.
- Analyzing product performance data, and providing actionable insights to optimize quality and user experience.
- Performing regular audits and tests to verify compliance with customer and regulatory requirements.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Provided thorough documentation on all quality control activities and results.
- Produced test scripts for new automated software testing rounds.
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Ensured compliance with company standards, regulations, and procedures related to quality control.
- Maintained records of inspection results, test data, and other relevant information.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Quality Analyst Intern
Automations LLC
Chicago, IL
03.2023 - 06.2023
- Assisted in the design, development, and execution of automated test scripts using automation tools such as Selenium, TestNG, etc.
- Performed regression and performance testing to ensure software reliability and usability.
- Contributed to the identification and documentation of software defects, and collaborated with the development team for issue resolution.
- Participated in sprint planning meetings and daily stand-ups, providing insights and progress updates on QA tasks.
- Supported the development of automated testing strategies to enhance the testing lifecycle and efficiency.
Quality Analyst
Tata Consultancy Services
Indian, Hyderabad
01.2021 - 06.2022
- Led quality assurance efforts for a diverse range of projects, ensuring compliance with industry standards, and client requirements.
- Developed and executed test cases, reported defects, and worked closely with cross-functional teams to resolve issues.
- Conducted root-cause analysis for recurring defects, identifying corrective actions, and preventive measures.
- Collaborated with stakeholders to align testing strategies with project goals and timelines.
Business Process Analyst
Tata Consultancy Services
Indian, Hyderabad
01.2020 - 12.2020
- Worked with clients to analyze business requirements and design process improvement strategies.
- Conducted data analysis and developed process maps, ensuring efficient workflows.
- Identified gaps in client processes, and recommended data-driven solutions for operational improvement.
- Delivered presentations to clients and internal stakeholders on business process performance.
Process Associate
Ovkay.com
Indian, Hyderabad
06.2019 - 12.2019
- Supported process optimization efforts by gathering data and tracking performance metrics.
- Assisted in analyzing processes to identify inefficiencies and recommend solutions.
- Worked closely with management to streamline business processes and improve service delivery.
- Performed administrative tasks, and maintained process documentation.
Education
Master of Science - Project Management
Lewis University
Chicago, IL01-2024
Bachelor of Science - Bachelor of Business Administration
Andhra Loyola College
India04-2019
Skills
- Quality Assurance & Control
- Business Process Analysis
- Process Improvement & Optimization
- Test Automation (Selenium, TestNG, etc)
- Data Analysis & Reporting
- Root Cause Analysis
- Project Management
- Cross-functional Collaboration
- Agile & Waterfall Methodologies
- Strong Analytical & Problem-Solving Skills
Technical Skills
- Testing Tools: [eg, Selenium, JIRA, TestRail]
- Automation Tools: [eg, Selenium, TestNG]
- Project Management Tools: [eg, MS Project, Asana, Jira]
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Data Analytics: [eg, SQL, Tableau]
- Agile Software Development & Scrum Methodologies
Additional Information
- Willing to relocate for the right opportunity
- Strong communicator and team player with a proven track record in enhancing operational efficiency.
Timeline
Quality Analyst
Rapido Technologies
01.2024 - Current
Quality Analyst Intern
Automations LLC
03.2023 - 06.2023
Quality Analyst
Tata Consultancy Services
01.2021 - 06.2022
Business Process Analyst
Tata Consultancy Services
01.2020 - 12.2020
Process Associate
Ovkay.com
06.2019 - 12.2019
Master of Science - Project Management
Lewis University
Bachelor of Science - Bachelor of Business Administration
Andhra Loyola College
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