Sujey Lopez
Salinas,CA
Summary
Accomplished Sr. Operations Administrator with a proven track record at Facilities Management Group LLC, excelling in operations management and staff supervision. Demonstrated expertise in driving operational excellence, enhancing productivity, and fostering strong client relationships. Achieved significant improvements in inventory coordination and workforce planning, underpinning a commitment to operational efficiency and team development.
Overview
9
9
years of professional experience
Work History
Sr. Operations Administrator
Facilities Management Group LLC
Salinas, CA
05.2021 - Current
- Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed key performance indicators to measure the effectiveness of operational processes.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented operational procedures to ensure quality standards are met.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed scheduling, training, and inventory control.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Oversaw financial management, budget management, accounting, and payroll activities.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Helped with month-end.
- Payroll
- General accounting A/R, A/P
Payroll & Benefits Manager
Low Farms
Salinas, CA
09.2019 - 04.2021
- Administered employee insurance, pension, and savings plans, working with insurance brokers and plan carriers.
- Maintained personnel files by updating records such as contact information or job titles and descriptions.
- Worked closely with Human Resources staff members to ensure consistency in payroll practices.
- Researched, analyzed, and resolved complex payroll issues in a timely manner.
- Developed and implemented policies and procedures related to payroll processing and benefit administration.
- Assisted with the annual open enrollment process for health insurance plans.
- Reviewed timecards for accuracy before submitting them to the payroll department.
- Processed all new hire paperwork, including tax forms, and direct deposit information.
- Delegated work to staff, setting priorities and goals.
- Provided training to supervisors on proper timekeeping procedures.
Office Manager
Moncrief & Heart, PC
Salinas, CA
07.2016 - 08.2019
- Administered payroll and maintained proper documentation of employee personnel.
- Used judgment and initiative in handling confidential matters and requests.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
- Processed payroll accurately, ensuring all employees were paid on time.
- Provided training to new hires on office policies and procedures.
- Monitored inventory levels and placed orders when needed.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Managed front desk operations, including greeting visitors, answering questions, or directing them to the appropriate personnel.
- Supervised staff members, organized schedules, and delegated tasks.
- Assisted in recruiting, onboarding, and training new employees.
- Maintained confidential records relating to personnel matters.
- Interpreted and communicated work procedures and company policies to staff.
- Assisted with the preparation of budgets, forecasts, and financial statements.
- Created spreadsheets in Excel to track data such as vacation requests and sick days.
- Responded to customer inquiries via phone or email in a professional manner.
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information.
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
- Monitored payments due from clients, and promptly contacted clients with past-due payments.
- Payroll, A/P, A/R, General accounting
Education
A.A - Business Administration
Hartnell College
Salinas, CA05-2027
Certificate of Competion - Leadership
Women in Ag Leadership
Salinas, CA11-2024
Graduate Certificate - Computer Applications Development
The Spot Computer Software Training
Marina, CA08-2005
Certificate - Accounting And Finance
C.E.T
Salinas, CA11-1998
High School Diploma -
Alisal High
Salinas, CA05-1995
Some College (No Degree) - General Studies
Hartnell College
Salinas, CASkills
- Facilities management, document management
- Operations management, productivity management
- Workforce planning, operational excellence
- Staff supervision, human resources, staff hiring
- Inventory, Purchasing, and Scheduling Coordination
- Bookkeeping, billing, and customer relations
- Payroll and budgeting, financial reporting
- Bilingual, Word, Excel, and practical office skills
Languages
Spanish
Professional
Timeline
Sr. Operations Administrator
Facilities Management Group LLC
05.2021 - Current
Payroll & Benefits Manager
Low Farms
09.2019 - 04.2021
Office Manager
Moncrief & Heart, PC
07.2016 - 08.2019
A.A - Business Administration
Hartnell College
Certificate of Competion - Leadership
Women in Ag Leadership
Graduate Certificate - Computer Applications Development
The Spot Computer Software Training
Certificate - Accounting And Finance
C.E.T
High School Diploma -
Alisal High
Some College (No Degree) - General Studies
Hartnell College
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