Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Sujood Yousef

Houston

Summary

Health major with strong administrative and customer service skills, complemented by certification as a Medical Assistant. Actively pursuing a Bachelor of Science in Health with a minor in Psychology. Proven ability to organize, communicate effectively, and lead in both office and caregiving environments. Fluent in English and Arabic, with a commitment to balancing academic and professional responsibilities while seeking clinical experience before applying to PA school.

Overview

6
6
years of professional experience

Work History

Billing Specialist

JP Better Towing Services LLC
Houston
06.2023 - Current
  • Prepared and processed over 500 monthly invoices with high accuracy
  • Identified and resolved billing discrepancies by analyzing financial reports
  • Maintained detailed records of outstanding balances and client accounts
  • Responded to insurance inquiries and ensured timely resolution of disputes
  • Collaborated with finance to improve billing systems and workflows
  • Reviewed and addressed chargebacks independently to protect revenue

Office Administrative Assistant

JP Better Towing Services LLC
Houston
08.2021 - 06.2023
  • Managed phone lines, scheduling, and dispatch logs in a high-paced environment
  • Maintained digital filing systems and organized documents for insurance claims
  • Supported daily office operations, including inventory tracking and recordkeeping
  • Handled customer communications and ensured high satisfaction during service delays
  • Helped train new office staff on internal systems and customer service standards

Childcare Provider

Private
Houston
01.2020 - 01.2023
  • Provided reliable care for infants and young children, managing feeding, hygiene, and bedtime routines.
  • Assisted with homework, educational games, and emotional support for children aged 2 to 11.
  • Maintained a clean and organized play area.
  • Assisted with feeding infants and toddlers during meal times.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Observed children's behavior and development, communicate information with parents.
  • Monitored children's progress through ongoing assessments of their abilities and interests.

Education

Bachelor of Science - Health

University of Houston
Houston, TX
05.2026

Associate of Science -

Lone Star College
Houston, TX
08.2024

Certified Medical Assistant -

U.S. Career Institute
03.2024

Skills

  • Payment processing and recordkeeping
  • Medical terminology
  • Office administration
  • Verbal and written communication
  • Operations support
  • Microsoft Office suite
  • Project management
  • Leadership skills
  • Time management
  • Effective communication
  • Customer service and teamwork
  • Analytical thinking and attention to detail

Volunteer Experience

Project C.U.R.E., Houston, TX, 02/25, Assisted in sorting and packing donated medical supplies for international clinics and hospitals in need, Helped organize inventory in the warehouse to streamline shipment operations, Contributed to global health equity efforts through hands-on service and collaboration with fellow volunteers.

Languages

  • English
  • Arabic

Timeline

Billing Specialist

JP Better Towing Services LLC
06.2023 - Current

Office Administrative Assistant

JP Better Towing Services LLC
08.2021 - 06.2023

Childcare Provider

Private
01.2020 - 01.2023

Bachelor of Science - Health

University of Houston

Associate of Science -

Lone Star College

Certified Medical Assistant -

U.S. Career Institute

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