Sukanya Somasundaram
Ashburn,Virginia
Summary
Results-oriented Product Owner with a strong background in Human-Centered Design (HCD) methodologies. More than ten years of experience in SDLC on various roles and capabilities with strong emphasis on Product Management and delivery of user-centric products that meet user needs. Skilled in translating user insights into actionable product features and guiding the development process from ideation to launch. Hands-on experience in working with Designers and Developers in implementing software requirements. Tackled Complex System Requirements and produced easy-to-understand workflow diagrams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Product Owner
Administrative Office of The U.S. Courts
2022.02 - Current
- Serve as Agile software development product owner for Electronic Case Filing System Modernization efforts
- Own Product Vision, Roadmap and Product backlog
- Managed identification of new features by outlining plans and specifications such as how, where and when each component would work.
- Oversee and participate in development of documentation and artifacts to support system development and maintenance, including feature requirements, user stories, data dictionaries, workflows, and prototypes
- Create clickable prototypes during analysis phase in Figma
- Create Business User Flow diagrams to capture requirements and use cases
- Organize User Research sessions with Stakeholder to refine and define requirements
- Develop compelling presentation decks to gain approval for ideas and communicate results.
- Consulted with customers to assess needs and propose optimal solutions.
Product Manager
CGI Federal; Agency: Center for Medicare and Medicaid Services (CMS)
2021.07 - 2022.02
- Led team of Product Owners to set product roadmap, vision, and execution
- Created and managed product roadmap and overall product delivery strategy
- Prioritize product requirements and features by soliciting input from Business Owners, End Users, SMEs, Technical Leadership and Business Analysts
- Identified items for PI Planning, present items and incorporate feedback
- Managed client delivery commitments by prioritizing competing items and through inclusive decision-making process
- Created User Management guides and conducted end user training sessions.
- Created mockups in Balsamiq, Figma to get consensus from users and also align development team members
Sr. Product Owner Lead Business Analyst
ICF, Agency: Children's Bureau
2020.09 - 2021.07
- Owned and prioritized product backlog.
- Led team of business analysts to harvest, decompose, manage requirements
- Performed Scope analysis; Executed story mapping and finalized Minimal Viable Product for each phase of development
- Setup and conducted regular discovery sessions with Business owners to refine requirements
- Worked with Scrum and Technical teams in identifying technical requirements and user stories
- Coached requirements (BA), User Experience (UX)/User Interface, User Engagement (UG) and Human Centered Design (HCD) teams a continuous improvement mindset and recommend adjustments to establish delivery practices
- Developed and presented design mockups and incorporate the feedback
- Published rule books containing detailed requirements for data elements, including boundary conditions
- Developed, maintained, and published Requirements Traceability Matrix.
Senior Business Process Analyst
GDIT, Agency: Center for Medicare and Medicaid Services (CMS)
2019.08 - 2020.08
- Owned end-to-end requirements for Components in PECOS 2.0
- Performed gap analysis of existing requirements and identify system requirements for enhancements
- Created workflow charts and diagrams that effectively capture Business Owner's Vision
- Exhibited strong business understanding regarding business operations, related interfacing systems and data
- Clearly and effectively communicated processes, ideas, and solutions to BA team and end users
- Identified Dependencies (Internal /External), Risks, Gaps, and Opportunities for improvement
- Breakdown Theme scope statements into Epics, Features and User Stories; Develop clear user stories with acceptance criteria
- Prioritize Backlog for grooming; support in conducting and facilitating Agile Ceremonies
- Mentor and train Junior Analysts on requirements elicitation, user story and use case writing and best practices for writing requirements
- Document requirements and collaborate with Designers, Developers and Release Managers to state and clarify requirements; maintain RTM (Requirement Traceability Matrix)
- Project Accomplishments: Winning leadership/customer accolades
- Spot Award recipient – 2 times in a row in 9 months.
Sr. Manager
Solutions By Design II; Agency: Center for Medicare and Medicaid Services (CMS)
2018.01 - 2019.06
- Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other meetings
- Maintained and prioritized the team's backlog of features
- Analyzed customer requests and translating them into requirements for the team
- Identified and addressed risk areas, blockers, and concerns
- Recruited, mentored and managed BA/QA resources
- Composed User Stories and strategized tests in Acceptance Test Driven Development (ATDD)
- Conducted walkthrough of Test plan, RTM, test cases and results to business owners
- Thorough knowledge and experience in conducting risk analysis, quality assessments, audits and implementation of successful process improvement programs
- Verified the integration of various components in the application and executed end-to-end testing
- Project Accomplishments: ‘Star of the Quarter' Award recipient – 2 times in a row, Career advancement Promotion to Sr
- Manager.
Senior Analyst and Scrum Master
Harmony tech; Agency: Office of Comptroller of Currency (OCC)
2016.03 - 2017.12
- Led team of analysts in supporting multiple releases of the product and represented BA team for all product enhancements
- Worked with Sr
- Product Owners in harvesting requirements and Acted as the POC for 508 Conformance
- Reviewed business requirement documents to establish test cases
- Created baseline impact analysis reports
- Worked with Development, QA and Technical Architecture Teams to create tools suite for Testing (Wave, WAT, JAWS (windows) and VoiceOver (Mac) and using Axe plug-in for web-based applications)
- Performed UAT and provided customer support by recreating customer-found problems
- Engaged in the migration of the application from ASE to SQL
- Project Accomplishments: Successful deployment of product to production with excellent business and quality requirement metrics -winning customer praises
- Career advancement Promotion to Senior Product Analyst and 508 Requirements SME.
Senior Analyst
SanTech Inc
2012.04 - 2016.02
- Business Analyst / QA Tester for the portal with focus on Business Analysis, 508 and End to End Testing
- Reviewed business requirement documents to establish test cases
- Reviewed and understood the requirements for 508 compliance and created test cases
- Created test plans and implemented test strategy, and wrote manual test cases, executed manual test cases for the application and Performed 508 compliance testing using JAWS
- Worked as a part of major enhancement that included multiple new functionalities
- Created, tracked, and managed defects using Rational Jazz
- Coordinated with developers to fix defects and conducted functional (Happy path and negative) and integration testing
- Attended Defect Review Board meetings and updated the defect status
- As a part of Agile Team attended all scrum ceremonies.
Jr. QA Tester
MetLife, Wilmington, DE
2010.01 - 2012.01
Education
Micro masters - Design Thinking
Rochester Institute of Technology
Bachelor of Science - Mathematics and Computers, Accounting
Bharathidasan University
Skills
- Product Vision and Strategy
- Agile, Scaled Methodology
- Backlog Management and Prioritization
- Stakeholder Management
- Human-Centered Design (HCD)
- User Research and Insights
- Ideation and Concept Development
- Design Thinking
- Product Management
- Human Centered Design
- Leadership Abilities
- Analytical Thinking
- Problem Solving
- Decision Making
- Product Development
- Time Management
- Team Building
- Industry Knowledge
- Creative Thinking
- Adaptability and Flexibility
Certification
- AWS Certified Cloud Practitioner
- Certified SAFe Product Owner/Product Manager (POPM)
- Certified Scrum Product Owner (CSPO)
- Certified SAFe Release Train Engineer (RTE)
- Certified Scrum Master (CSM)
- Certified Leading SAFe Agilist
- Lean Six Sigma White Belt Certified
- Lean Six Sigma Yellow Belt Certified
Clearance
Active Public Trust Clearance
Personal Information
- Citizenship: US Citizen
- Title: Sr. Product Owner
Timeline
Lead Product Owner
Administrative Office of The U.S. Courts
2022.02 - Current
Product Manager
CGI Federal; Agency: Center for Medicare and Medicaid Services (CMS)
2021.07 - 2022.02
Sr. Product Owner Lead Business Analyst
ICF, Agency: Children's Bureau
2020.09 - 2021.07
Senior Business Process Analyst
GDIT, Agency: Center for Medicare and Medicaid Services (CMS)
2019.08 - 2020.08
Sr. Manager
Solutions By Design II; Agency: Center for Medicare and Medicaid Services (CMS)
2018.01 - 2019.06
Senior Analyst and Scrum Master
Harmony tech; Agency: Office of Comptroller of Currency (OCC)
2016.03 - 2017.12
Senior Analyst
SanTech Inc
2012.04 - 2016.02
Jr. QA Tester
MetLife, Wilmington, DE
2010.01 - 2012.01
Micro masters - Design Thinking
Rochester Institute of Technology
Bachelor of Science - Mathematics and Computers, Accounting
Bharathidasan University
- AWS Certified Cloud Practitioner
- Certified SAFe Product Owner/Product Manager (POPM)
- Certified Scrum Product Owner (CSPO)
- Certified SAFe Release Train Engineer (RTE)
- Certified Scrum Master (CSM)
- Certified Leading SAFe Agilist
- Lean Six Sigma White Belt Certified
- Lean Six Sigma Yellow Belt Certified
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