Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sukesh Kumar Mudrakola

Seattle,WA

Summary

Dynamic Senior Technical Program Manager at AWS with over 10 years of experience driving complex, high-performance systems programs across cross-functional teams. Expertise includes software development, technical program management, and team leadership, combining hands-on technical depth in full-stack development, security and compliance, microservices, and cloud computing with strategic execution that aligns engineering initiatives to business outcomes. Proven track record of leading enterprise-level implementations and managing a diverse portfolio of over 58 technology clients while enhancing engineering velocity through automation and process optimization. Passionate about emerging technologies and continuous learning, consistently staying ahead of industry trends to foster innovation and deliver measurable impact through effective program leadership and problem-solving.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Technical Program Manager

Amazon Web Services (AWS)
Seattle, WA
09.2022 - Current
  • Led enterprise-scale automation programs across AWS Security Risk and Compliance, driving cross-organizational initiatives spanning 70+ L10 organizations and 15+ service teams. Delivered 12,000+ hours of annual operational savings through evidence automations, compliance-process streamlining, AI-powered solutions, and serverless architectures.
  • Architected Project Symphony cross-organizational initiative unifying AWS and SDO compliance frameworks, analyzing 150+ controls and identifying 40% overlap. Delivered 2,171 hours of annual savings, 1,305+ SOC/CAA artifacts, and unified automation serving both organizations simultaneously.
  • Led compliance automation program partnering with 15+ service teams to deliver 216+ automated evidence artifacts supporting SOC, FedRAMP, ISO, and PCI audits. Scaled adoption from 0% to 15% within one year, eliminating 200+ annual service team touchpoints.
  • Orchestrated GRC/Isengard campaigns managing 13,000+ annual tickets across 70 L10 organizations. Achieved 100% completion 20% faster with zero L8/L10 escalations through automated Slack workflows and QuickSight dashboards—a program first.
  • Architected BuilderPulse AI platform using Lambda, Comprehend, and NLP algorithms, processing 10,000+ tickets in under 180 seconds. Achieved 20-30x performance improvement, positioning platform to reduce duplicate security assessment requests by 80%. Earned company-wide recognition via AmSec Friday distribution.
  • Automated Data Center Population for 1,000+ global data centers supporting 20+ annual audits, partnering with 7+ infrastructure teams. Reduced quarterly effort by 75% through serverless pipelines leveraging Glue, S3, and Redshift.
  • Led production datacenters' network decommissioning managing 200+ critical connections across multiple organizations, delivering $27.2M in 10-year cost savings and $4M in SPOF cost avoidance with zero customer impact.

Manager, Gi3 Services

Deloitte
Vancouver, British Columbia, Canada
03.2022 - 09.2022
  • Serving as a Technology Expert for 45+ clients (SMBs) in enterprise IT to manage the overall project planning, execution, and delivery of concurrent projects.
  • Led the development of a system that performed keyword extraction and mapping from multiple platforms such as JIRA and ServiceNow' ticketing platforms to analyze and calculate the percentage of work effort associated with each task, providing detailed insights into project time allocation and effort distribution.
  • Providing guidance on the SR&ED policy, application process as well as other technical requirements.
  • Analyzing the client requirements, projects, and business objectives.
  • Technical and technological documentation.
  • Performing the roles and responsibilities of a delivery manager to assist clients in strategizing and executing their R&D.

Technical Project Manager

Boast.AI
Vancouver, British Columbia, Canada
09.2020 - 03.2022
  • Handled a portfolio of 58 technology companies in Canada for better enablement of tech and cloud computing.
  • Examine clients' development and implementation of new products and processes to determine Scientific Research & Experimental Design eligibility by developing a thorough understanding of the client product and processes as well as business objectives, technological challenges, and goals.
  • Initiated, Scoped, and led the development of an AI-based tool that involved developing an NLP pipeline that transforms rough notes into structured technical reports using summarization models.
  • Working on different concurrent projects across varied technologies including ML, AI, Blockchain, Scalable systems, Cloud paradigms, and Data management.
  • Manage the overall planning, execution, and delivery of a number of concurrent projects.
  • Prepare technical and financial documentation and reports for internal and external stakeholders.

Team Lead : Web Solutions

Trend Innovations
Montreal, Canada
10.2018 - 07.2020
  • Developed user-stories and to-be process flows to support the design and development of Web solutions.
  • Participated in key meetings with clients for requirement elicitations and to design solutions.
  • Took the lead of developing and managing five scalable autonomous projects in e-commerce domain.
  • Implementing Scrum methodologies and planning in the company.
  • Managed and overlooked the entire web development and IT management in the company.

Software Developer

Colruyt IT Consultancy India Pvt. Ltd
Hyderabad, India
08.2016 - 07.2018
  • Played a crucial role as a Developer and solutions analyst in a €2M enterprise-level software package implementation solution for Colruyt Groups.
  • Developed and maintained microservices-based J2EE-based ITSM web applications using the Spring Boot framework.
  • Technology stack (full-stack): JSPs on the frontend, SOAP and REST web services in the middleware and core J2EE in the backend.
  • Developed several ITIL (ITSM) Java J2EE applications including Problem management, Change management, Incident (ticketing system), and more using Scrum Methodologies.
  • Successfully performed complete application stack and data migration from custom framework to ServiceNow.
  • Experienced in data management, migration, analysis, cleansing, and loading.
  • Performed ETL, log management and handled enterprise data and security logs using ELK stack.
  • Designed, developed, and maintained XPS Batch processing of organizational data.
  • Handled and analyzed large relational data sets using SQL and PL/SQL.
  • Handle the build and deploy process using the CI/CD pipelines.

Information Technology Project Coordinator

MySmartPrice.com
Hyderabad, India
06.2015 - 07.2016
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Played a pivotal role in branching out the organization into a new digital content domain.
  • Updating, implementing and maintaining procedures.
  • Helped the company frame policies for referral programs after an extensive market research and analysis.
  • Identified and reconciled errors in client data and the program to save over 1 mil INR every year.
  • Designed and maintained 20+ source data integrations and processes and helped eliminate over 50,000 counterfeit profiles from the system.

Education

Master of Software Engineering - Computer Software Engineering

Concordia University

Bachelor of Engineering Technology - Computer Science

Vardhaman College Of Engineering

Skills

  • Serverless computing expertise
  • Serverless Computing
  • Sentiment Analysis
  • Product management
  • Agile project management
  • Employee evaluations
  • Courses and documentation
  • Technical architecture
  • Project leadership
  • Requirements analysis
  • Strategic goal development

Certification

  • Introduction to Big Data
  • IBM Blockchain Essentials
  • Programming for Everybody (Getting Started with Python)
  • Introduction to Data Analytics for Business by University of Colorado Boulder on Coursera

Languages

English
Full Professional

Timeline

Senior Technical Program Manager

Amazon Web Services (AWS)
09.2022 - Current

Manager, Gi3 Services

Deloitte
03.2022 - 09.2022

Technical Project Manager

Boast.AI
09.2020 - 03.2022

Team Lead : Web Solutions

Trend Innovations
10.2018 - 07.2020

Software Developer

Colruyt IT Consultancy India Pvt. Ltd
08.2016 - 07.2018

Information Technology Project Coordinator

MySmartPrice.com
06.2015 - 07.2016

Master of Software Engineering - Computer Software Engineering

Concordia University

Bachelor of Engineering Technology - Computer Science

Vardhaman College Of Engineering
Sukesh Kumar Mudrakola