Summary
Overview
Work History
Education
Skills
Timeline
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Sukhjit Shaota

Augusta,GA

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

27
27
years of professional experience

Work History

Owner /Store Manager

88 Mart
06.2006 - 04.2023
    • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
    • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
    • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
    • Implemented marketing strategies to increase brand awareness and attract new customers.
    • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
    • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
    • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
    • Managed day-to-day business operations.
    • Generated revenues yearly and effectively capitalized on industry growth.
    • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
    • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Owner /Store Manager of Operations

Hwy 88 Mart
11.2001 - 05.2007
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Generated revenues yearly and effectively capitalized on industry growth.

Store Manager

7-eleven
04.1996 - 11.2001
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.

Education

High School Diploma -

Lailpur Khalsa School
Jalandhar, India
05.1982

Skills

    • Budget Administration
    • Administrative Oversight
    • Staff Hiring
    • Customer Relations
    • Budget Development
    • Business Development
      • Small Business Operations
      • Financial Planning
      • Operations Management
      • Financial Management
      • Sales Management
      • Bookkeeping

Timeline

Owner /Store Manager

88 Mart
06.2006 - 04.2023

Owner /Store Manager of Operations

Hwy 88 Mart
11.2001 - 05.2007

Store Manager

7-eleven
04.1996 - 11.2001

High School Diploma -

Lailpur Khalsa School

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Sukhjit Shaota