Sukhman Dhillon

• Perform high-accuracy review work across audio, visual, and text inputs while maintaining a required baseline quality score.
• Track quality outcomes, document edge cases clearly, and apply consistent standards to reduce repeat errors.
• Identify patterns in defects/edge cases and support corrective actions through clear documentation and follow-through.
• Manage competing priorities under deadlines while maintaining accuracy and consistency.

• Tracked budgets, expenditures, and reimbursements using spreadsheets, ensuring accuracy and transparency in financial planning.
• Reviewed and categorized expenses to enhance administrative decision-making and improve financial reporting organization.
• Prepare concise written summaries that translate financial information for officers and members without technical backgrounds.
• Maintained organized records while supporting leadership with program coordination and strategic planning.

• Delivered customer service on policies, procedures, and available services, enhancing customer satisfaction in a high-volume environment.
• Facilitated transactions and organized displays, contributing to smooth daily operations.
• Developed attention to detail and policy awareness, improving public-facing communication.

• Contributed to field data collection and site documentation, adhering to established protocols for systematic and accurate observation recording.
• Supported description and mapping of site and environmental features, ensuring meticulous observation and structured documentation.
• Assisted in excavation and documentation of archaeological sites.
• Organized artifacts for cataloging and analysis by senior archaeologists.
• Collaborated with team members to ensure safety protocols during fieldwork.
• Worked in outdoor conditions as part of a multidisciplinary team.
• Compiled comprehensive reports summarizing findings from field activities for management review.
• Participated in community outreach events to educate the public about archaeology.
• Executed tasks according to management's specifications.

• Served as liaison among students, faculty, and administrators on institutional and policy-related issues, facilitating effective communication.
• Synthesized student feedback into actionable themes and recommendations for stakeholders, enhancing decision-making processes.
• Supported equity-focused engagement by ensuring diverse perspectives were documented and communicated.
• Coordinated meetings and discussions, producing written summaries to promote clarity and accountability in follow-through.

• Coordinated daily schedules and logistics for 30 drivers across multiple locations, ensuring timely and efficient service delivery.
• Evaluated incoming information and adjusted plans to resolve conflicts and meet service needs, minimizing disruptions.
• Communicated clearly with drivers and customers to provide guidance and resolve issues in time-sensitive situations.
• Maintained operational logs and spreadsheets documenting routes, timing, and service data to ensure reliable operations.