Damini Atwal
Canton,MI
Summary
- Ambitious with a strong desire to apply education to make work perfect. Committed and diverse with the ability to work with all types of personalities. Looking to join a progressive organization to utilize and enhance my educational and professional skills in a dynamic workplace.
- Organized professional with experience in regular communication. Driven salesperson always looking into customer leads. Recognized for quality communication skills.
- Dynamic professional skilled at various techniques. Reliable and resourceful with excellent and detail-oriented work ethic.
- Experienced in meeting maintenance and lubrication requirements, helping in troubleshooting problems and finding root causes. Good communicator, planner, and multitasker with an organized approach and superior work ethic.
Overview
5
5
years of professional experience
Work History
Training Support
G2 Secured Staff
Detroit, MI
09.2022 - Current
- Provided training support to new hire regarding safety protocols, operating procedures, and quality control standards.
- Assist the Training Manager in maintaining training records.
- Provided support, including demonstrations, training, and troubleshooting.
Customer service representative
Detroit Wayne County Airport (JetBlue Airlines)
06.2022 - 08.2022
- Attention to detail
- Active listening skills
- Improving customer experience
- Building customer loyalty
- Positive Attitude
- Bilingual customer support
- Time management
- Interpersonal Skills.
Customer Service representative
Subway
India
06.2019 - 01.2022
- Acquired experience in managing customers and learned how to handle store single handed
- Mentored, trained and supervised more than 10 part-time associates
- Improved time management skills by scheduling associates work hours
- Developed strong verbal communication skills by greeting and assisting customers
- Adept in daily orders preparation, ensuring units are adequately stocked with appropriate products while exhibiting strong leadership skills through proactive training of crew members on order procedures
- Providing excellent customer service
- Teamwork and Multitasking
- Handling opening of the store.
Education
Bachelor’s of Arts -
Khalsa College for Women
Ludhiana, PunjabSkills
- Customer service
- Managing customers
- Handling store single-handedly
- Mentoring, training, and supervising associates
- Time and Work management
- Verbal communication
- Leadership skills
- Providing excellent customer service
- Teamwork
- Multitasking
- Positive attitude
- Bilingual customer support
- Advanced computer skills
- Strong work ethic
Volunteer Experience
- Ya Ghouse Azam Dastgir Trust Regd. (Member), 10/2020 – 03/2022, Cleaning the facilitating and helping with kitchen work., Organize Blood Camp
- Customer service representative (June 2022 - August 2022) at Detroit Wayne County Airport (JetBlue Airlines), Attention to detail., Active listening skills., Improving customer experience., Building customer loyalty., Positive Attitude., Bilingual customer support., Time management., Interpersonal Skills.
languages
Punjabi
Professional
hindi
Professional
References
References available upon request.
Timeline
Training Support
G2 Secured Staff
09.2022 - Current
Customer service representative
Detroit Wayne County Airport (JetBlue Airlines)
06.2022 - 08.2022
Customer Service representative
Subway
06.2019 - 01.2022
Bachelor’s of Arts -
Khalsa College for Women
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