OpenText S4 Migration Project (Feb 2022- Till now):
- Lead migration of 400+ interfaces from SAP PI 7.5 to OpenText Middleware.
- Actively involved in designing and preparing mapping documents for seamless transition.
- Executed migration from SAP PO to OpenText, aligning with the shift from legacy SAP ECC to SAP S4.
IBM Sterling to OpenText Migration Project (Dec 2021- Aug 2022):
- Migrated interfaces from IBM Sterling VAN AS2 to the OpenText AS2 VAN network.
- Collaborated with the customer to establish connectivity between Trading Partners and the OpenText system.
- Conducted thorough testing to ensure seamless connectivity and optimal performance.
- Simultaneously updated configuration of 300 interfaces in ID, meeting specific timelines for each country.
Onsite Support Lead Coordinator Responsibilities (Jun 2020- Nov 2021):
- Onboarded new trading partners and collaborated with existing partners to ensure smooth electronic data flow between our customers, suppliers, and internal systems.
- Created and updated maps, code lists, business processes, and connectivity in IBM Sterling Integrator.
- Communicated effectively with internal customers and external trading partners.
- Troubleshot and resolved EDI/B2B issues related to transactions, ERP integration, business processes, and connectivity.
- Documented processes, process flows, and changes for comprehensive knowledge sharing.
- Assisted with transaction and document integration activities.
- Contributed to enterprise content management processes and workflows.
- Proactively monitored systems on a daily basis and addressed change requests promptly.
- Conducted troubleshooting and analyzed errors end-to-end, reporting issues to functional and business teams through Incidents in Service Now.
- Estimated Change Requests (CRs) for enhancements, providing size, complexity, and timelines to clients.
- Updated relevant technical and functional documentation for configuration or mapping changes.
- Performed Unit testing, Integration testing, and User Acceptance Testing (UAT) to ensure robust system functionality.