Sukhvir Singh
West Chicago,IL
Summary
Dynamic and dedicated server with exceptional customer service skills honed at Pietanza. Proven ability to enhance guest experiences through effective multitasking and strong communication. Committed to maintaining cleanliness and food safety standards while fostering positive relationships with customers. Recognized for improving customer satisfaction and efficiently managing high-volume dining environments. I have been the best server here at Pietanza for a long time now.
Overview
2
2
years of professional experience
Work History
Server
Pietanza
1087 Army Trail Rd, Bartlett, IL 60103
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Crew Member
Chipotle Grill
Warrenville, IL
03.2024 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Dunkin’ Donuts ,baskin Robins
West Chicago, IL
05.2023 - 08.2023
Education
HIGH SCHOOL DIPLOMA - High School
West Chicago Community High School
West Chicago 05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Service prioritization
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Timeline
Crew Member
Chipotle Grill
03.2024 - 02.2025
Server
Pietanza
01.2024 - Current
Crew Member
Dunkin’ Donuts ,baskin Robins
05.2023 - 08.2023
HIGH SCHOOL DIPLOMA - High School
West Chicago Community High School