Reliable professional with experience producing food made to order. Leader in swift and accurate customer service and satisfaction. Team-oriented and organized contributor to fast-paced, public-facing work environment.
Work History
Concessions Worker
Mike Thomas, Valley High School
West Des Moines, Iowa
10/20/20 - 5/5/24
Open up the concessions by setting out food, cooking the food, organizing money, making sure everyone checks in. I also handled money by taking orders up front and conversing with customers to sell products. Besides that, I prepared the food to give to the customers. I also closed the concessions by cleaning tables, counters, dishes, and making sure the money is all counted. I also worked at the gates to games by managing money and giving wristbands.
Monitored expiration dates on food items for freshness assurance.
Received deliveries of food items and stocked shelves accordingly.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
Assisted in training new employees on proper concession stand operations.
Resolved customer complaints in a professional manner.
Education
High School Diploma -
Valley High School
West Des Moines, IA
05-2024
Skills
Order coordination
Hygiene standards
Surface cleaning
Food safety knowledge
Customer Service
Supply Management
Menu Memorization
Food Preparation
Cleanliness Maintenance
Professionalism and Courtesy
Teamwork orientation
Reliability and punctuality
Cash handling proficiency
Food handling safety
Cleaning and sanitation
Excellent multi-tasker
Cash Handling
Basic Math
Resolving Complaints
Order Taking
Dishwashing
Time Management
Affiliations
I've played softball for 11 years so I know how to work in a team and with many different types of people. Overall, I'm acceptable to change and new environments
I did track freshman year
I did cheer my sophomore through senior year
Accomplishments
I have a DMACC award for getting a high GPA
I got a gold cord in high school for taking 5+ AP classes
Teacher & Advisor at Lafayette High School, Richland Northeast HS, Pascack Valley Regional District, Sparta High SchoolTeacher & Advisor at Lafayette High School, Richland Northeast HS, Pascack Valley Regional District, Sparta High School
School Counselor Intern at Lodi High School / Thomas Jefferson Middle SchoolSchool Counselor Intern at Lodi High School / Thomas Jefferson Middle School