SULEIKA CAMACHO

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Order parts and create invoices

• Take payments and issue receipts

• Set up client appointments, perform customer satisfaction surveys, manage client records, collect, and enter customer data, answer any general company questions, and resolve customer complaints.

• HGREG
• Change a vehicle’s oil, check transmission fluid and fluid levels, inspect various belts ad filters, and check air levels and gauges also know basic understanding of car maintenance.

• Change a vehicle’s oil, check transmission fluid and fluid levels, inspect various belts ad filters, and check air levels and gauges also know basic understanding of car maintenance.

• Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
• Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
• Maintained a clean and safe work environment, adhering to all safety regulations and protocols.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.