Suleiman Cheema

• Analyzing the current frameworks, processes, and infrastructure to identify improvement areas and create efficiencies.
• Implementing new tools, techniques, and other aspects of new methodologies, developing new standards, strategies, and requirements.
• Training teams on each project lifecycle stage to ensure complete awareness and accountability (currently over 8 teams).
• Provided guidance on the use of tools like JIRA to track progress, manage tasks, and identify areas of improvement.
• Analyzed process data to identify trends and opportunities for improvement.
• Facilitated Agile ceremonies such as Sprint Planning, Daily Standup's, Retrospectives and Reviews.
• Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.

Identified and coached champions within each functional area to continue the maturity journey.

Provided Scrum/SAFe/Less/Kanban and agile leadership coaching and training to leaders, managers, scrum masters, and teams.

Collaborated with stakeholders to drive improvements in agile maturity and achieve higher-performing teams.

Established a community of practice for communication of business needs, urgency, and vision for changes.

• Advised teams on how to improve their efficiency through better utilization of Agile Scrum tools and techniques.
• Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
• Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

• Spearheaded teams in developing Volcker, a reporting tool for Dodd-Frank compliance.
• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
• Developed and maintained project plans, timelines, and budgets.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Developed and implemented project management plans and strategies for successful project delivery.
• Provided guidance on project planning and execution to the project team.
• Created an accurate timeline of project completion to ensuring tasks are finished within the confines of the assignment.

• Determined project scope and deliverables in line with user-supplied requirements.
• Prepared Business Requirement Documents (BRD's) for new projects.
• Developed business process models to identify and document customer requirements.
• Analyzed existing systems and processes, identified gaps and recommended improvements.
• Identified and recommended process improvements for enhanced business operations.
• Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
• Documented test cases for validating system functionality against user requirements.

• Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
• Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Acted as a servant leader to the development team by removing impediments and resolving conflicts.
• Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
• Assisted with release planning and coordinated efforts between multiple teams working on related projects.
• Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.

• Kept up-to-date with industry trends in agile software development methods.
• Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
• Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Acted as a servant leader to the development team by removing impediments and resolving conflicts.
• Supported the development team in understanding user stories, acceptance criteria and definition of done.
• Encouraged continuous process improvement initiatives through retrospectives.

• Achieved a significant milestone by realizing a 20% reduction in save/load time and a 15% decrease in operating time, elevating overall system efficiency, and enhancing the user experience for a workforce of over 300 employees.
• Played a pivotal role in the strategic design and optimization of the inventory and tracking system, resulting in an impressive 20% increase in return on investment (ROI).
• Collaborated seamlessly with cross-functional teams, ensuring the smooth integration of enhancements, fostering a culture of innovation, and driving continuous improvement within the organization.
• Demonstrated exceptional analytical and problem-solving skills, effectively addressing intricate business challenges, and providing strategic insights that propelled project success and fueled organizational growth.
• Analyzed and documented customer requirements, process flows, and business rules.
• Conducted user acceptance testing with clients to ensure proper functioning of systems and successfully delivering more than 20 innovative features.
• Provided functional expertise in the areas of system analysis, design, development and implementation of software applications.

• Led the development and implementation of the user engagement analytics strategy at AT&T, providing pivotal insights into user interactions with our applications on both computer systems and handheld devices leveraging Real-time communications.
• Conducted in-depth analysis of the company's 24-month sales results, leveraging the findings to formulate comprehensive five-year monthly projections categorized by revenue streams and customer types.
• Initiated process improvements by creating an Excel macro and standardizing reporting templates, resulting in streamlined data collection and a remarkable 35% reduction in turnaround time for reporting cycles.
• Demonstrated expertise in leveraging analytical tools and methodologies to extract actionable insights, contributing to informed decision-making and strategic planning within the organization.
• Effectively communicated complex data-driven insights to diverse stakeholders, fostering a data-driven decision-making culture and enhancing the overall business intelligence capabilities of the team and organization.
• Developed test plans to ensure quality assurance for projects.
• Lead meetings with stakeholders to define scope of work for new projects or initiatives.

• Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
• Assisted in guiding the entire process, from facilitating requirement elicitation sessions, conducting solution assessments and validations, to creating use cases and developing interface/functionality mock-ups.
• Conducted in-depth interviews with business clients to discern specific needs, providing valuable insights, and assisting in the design of technological enhancements aimed at optimizing business processes and operational procedures.
• Played a pivotal role as a key Business Analyst in the development of a fully automated, real-time claims processing system, ensuring the seamless mediation of medical, dental, vision, and disability claims and encounters in strict adherence to HIPAA guidelines.
• Implemented robust requirements practices, actively contributing to the meticulous gathering of User Requirements, analyzing User Requirement Documents (URD), and crafting functional specification documents (FSD).
• Engaged in continuous improvement initiatives for requirement gathering processes. Designed and documented Use Cases, Use Case diagrams, Activity diagrams, and Sequence diagrams using UML methodology and Microsoft Visio, playing a crucial role in fostering a clear understanding of system functionalities.
• Participated actively in Joint Application Development (JAD) sessions with the IT Group, contributing to collaborative efforts and ensuring alignment between business needs and technical solutions.

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• Collaborated closely with a diverse range of professionals, including doctors, assistants, pharmacists, technicians, and process analysts, to gain a profound understanding of their unique business processes.
• Contributed significantly to the requirement gathering process, identified crucial process specifications, and played a key role in the development of the Business Requirement Document (BRD).
• Produced meticulously crafted Technical Design Documents and Functional Requirement Specifications, ensuring strict adherence to the guidelines outlined in the BRD.
• Collaborated with the Lead Business Analyst to articulate and define program and project goals, objectives, products, services, constraints, assumptions, and risks.
• Assisted the Lead Business Analyst in streamlining processes by actively engaging with the project team, sponsor, and stakeholders to establish a robust baseline for the project's scope.
• Conducted highly effective Joint Application Development (JAD) sessions with development teams, fostering a collaborative atmosphere to ensure seamless alignment between business requirements and development efforts.