Suleman Gauba
Plano,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
15
15
years of professional experience
Work History
Cashier
Walmart
Dallas, TX
04.2021 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Wheelchair Agent
Primeflight Aviation Services
Albuquerque, NM
08.2018 - 09.2020
- Assisted customers with selecting appropriate wheelchairs based on their individual needs and preferences.
- Provided advice to customers about wheelchair features, functions and maintenance requirements.
- Monitored customer satisfaction levels by engaging in regular conversations with clients.
- Organized the display of wheelchairs according to category, style, size, color and price range.
- Maintained accurate records of customer orders and payments for wheelchairs.
- Ensured that all safety protocols were followed when assisting customers with the selection of a suitable wheelchair.
Cashier
Walmart
Albuquerque, NM
12.2011 - 10.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Merchandiser
Acosta Sales & Marketing
Albuquerque, NM
01.2010 - 12.2012
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Placed prices and descriptive signage to enhance displays and promote items.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Customer Service Representative
Kayo Oil/PCF Saleco
Albuquerque, NM
10.2008 - 01.2010
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
S.M. Commerce College
Karachi Pakistan 05-1976
Skills
- Customer Service
- Cash Register Operation
- Returns Processing
- Customer Assistance
- Payment Collection
- Product Recommendations
- Cash Handling
- POS Systems
- Drawer Balancing
- Payment Processing
- Currency Counting
- Time Management Skills
- Customer Relations
- Cash Drawer Balancing
- Product Knowledge
- Retail Merchandising
- Liquor Regulations and Compliance
- Inventory Management
- Loyalty Program Promotion
- Cleaning and Sanitizing
- Scanner Operations
- Merchandise Restocking
- Ordering and Stocking
- Cash Management
- Daily Reporting
Timeline
Cashier
Walmart
04.2021 - 01.2024
Wheelchair Agent
Primeflight Aviation Services
08.2018 - 09.2020
Cashier
Walmart
12.2011 - 10.2017
Merchandiser
Acosta Sales & Marketing
01.2010 - 12.2012
Customer Service Representative
Kayo Oil/PCF Saleco
10.2008 - 01.2010
High School Diploma -
S.M. Commerce College
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