SULEYKA FANA SUERO
Hialeah,FL
Summary
I am a highly motivated and committed Medical Assistant with a proven track record of superior performance at individual, team, and organizational levels. I am skilled at multitasking and prioritizing workloads with little or no supervision. As a detail-oriented professional, I am looking to bring my medical background and team-building skills to a deadline-driven environment. I am a conscientious healthcare professional offering 8 years of experience in fast-paced settings. I am competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. I am upbeat with excellent communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Care Assistant
Sanitas Medical Center
12.2023 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
CARE PROMOTER SPECIALIST/Podiatrist Assistant
Chen Medical Center
05.2021 - 11.2023
- Prepared to Design, managing, and promoting health improvement programmed
- Raising awareness of good health, diet and exercise through training and workshops
- Giving advice to members of a particular community or social group
- Devising health policies and schemes for assessing health needs
- Duties included
- Measures and records patient vital signs; records patient interview and medical history
- Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel
- Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist, and/or other clinical personnel
- Performs other duties as assigned and modified at the manager's discretion
- Provides health coaching to a defined group of patients to support healthy lifestyle choices
- Follows up with coached patients via weekly calls
- Also, video calls and scheduled appointment experience
- Must be detail-oriented to ensure the accuracy of reports and data
- Skilled in essential phone and computer operations
- Spoken and written fluency in English
- Regionally up to 10% of the time to assist in covering other centers, as needed
- Ability to act calmly in busy or stressful situations
- Ability to maintain adequate and organized systems to ensure timely patient flow
Cardiology Assistant
Vanguard Medical Group/ Memorial West Hospital
03.2021 - 05.2021
- Measuring and recording vital signs
- Tracking heart rate and blood pressure are significant in cardiology clinics because even subtle changes can indicate big problems
- Preparing rooms for patients
- Also Provided clinical support to the cardiology team by conducting patient assessments, performing EKGs and Holter monitoring, and administering medications
- Assisted physicians with procedures and maintained accurate medical records
- Educated patients on cardiovascular disease and healthy lifestyle choices.
- Monitored patient activity during stress test to record data.
- Educated patients on testing and preparation steps prior to procedure.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Improved diagnostic accuracy through meticulous performance of stress tests, Holter monitors, and other cardiac monitoring techniques.
MEDICAL ASSISTANT
JOSE M. TORRES, MD
08.2016 - 03.2021
- Verify patient information by interviewing patients, recording medical history, and confirming the purpose of the visit
- Prepared patients for examination by performing preliminary physical tests: taking blood pressure, weight, EKG/24-hour Holter monitor, and temperature
- Report patient history summary
- Assisted with clerical duties such as scheduling and confirming patient appointments, cart orders, and over-the-phone result confirmation
- Performed laboratory tasks such as laboratory specimens
- Work hand in hand with companies such as Lab-Corp and Quest to provide the best services for patients.
ASSISTANT MANAGER
WINN-DIXIE
03.2011 - 08.2016
- Responsible for assisting with the day-to-day operations of the store
- This includes scheduling, ordering, and processing of merchandise and managing employees
- Responsible for training employees, assisting customers, and organizing the store
- In addition, Responsible for assigning tasks and duties to employees and ensuring those tasks are done on time.
Customer Account Rep
Rent-A-Center
07.2015 - 11.2015
- Responsible for maintaining accurate records of customer account activity, including current and past due accounts
- Pick up merchandise from customer homes as assigned
- Greeted and assisted customers on the sales floor
- Collect customer payments on a timely basis, meet daily/weekly collection standards, and promptly complete customer service calls as assigned
- Responsible for obtaining new rental orders on the sales floor and over the phone
- Telemarketing
- Complete rental agreements as required, etc.
- Provided comprehensive training to new hires on account management best practices, driving consistency in service delivery across the team..
Education
Associate of Science - Register Nurse
Miami Dade College
Miami, FL08.2026
MEDICAL ASSISTANT CERTIFICATION, Medical Ethics, Administrative Office Procedures, Medical Terminology, Anatomy And Physiology I, Anatomy And Physiology II, Basic Clinical Procedures, Lab Procedures, Principles of Pharmacology Lecture/Lab, Cardiology, Externship (160 Hours) - Medical Assisting
Florida Technical College
01.2016
Skills
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Electronic Health Records
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Patient Flow Management
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Fluent in English & Spanish
- Adaptable
- OB/GYN procedures
- Prioritizing stat orders
- Simple dressings
- Knowledge of EKG rhythm interpretation
Certification
NCCT Certified
References
Reference Upon request
Letter of Recommendations Upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Care Assistant
Sanitas Medical Center
12.2023 - Current
CARE PROMOTER SPECIALIST/Podiatrist Assistant
Chen Medical Center
05.2021 - 11.2023
Cardiology Assistant
Vanguard Medical Group/ Memorial West Hospital
03.2021 - 05.2021
MEDICAL ASSISTANT
JOSE M. TORRES, MD
08.2016 - 03.2021
Customer Account Rep
Rent-A-Center
07.2015 - 11.2015
ASSISTANT MANAGER
WINN-DIXIE
03.2011 - 08.2016
Associate of Science - Register Nurse
Miami Dade College
MEDICAL ASSISTANT CERTIFICATION, Medical Ethics, Administrative Office Procedures, Medical Terminology, Anatomy And Physiology I, Anatomy And Physiology II, Basic Clinical Procedures, Lab Procedures, Principles of Pharmacology Lecture/Lab, Cardiology, Externship (160 Hours) - Medical Assisting
Florida Technical College
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