Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic
Suleyma Castillo

Suleyma Castillo

Rancho Palos Verdes,CA

Summary

Greetings, my name is Suleyma Castillo phonetically pronounced Sue-lay_Ma. I am a local living within the Peninsula in Rancho Palos Verde. I am excited for the possible opportunity to join your team at Arise. After doing my due-diligence and researching your company origins, current platform and future goals, I am confident that I am the right candidate that will seamlessly complete your team to provide your current and future clients with perspective, purpose and prosperity services.

I pride myself in being a hardworking, dedicated individual with integrity as one of my core pillars. I am known for high productivity and efficient task completion. I am a life long learner that respects the culture and procedures of an established company. I am also an ambitious individual who thinks outside the box and is not afraid of a challenge or extra work to help the team further succeed.

As an Executive Assistant, I am known for high productivity and efficient task completion. I can easily multitask in a fast paced working environment. My time management abilities and problem-solving skills are ideal to provide seamless support to clients, collogues and the administration team. I posses strong verbal and writing communication skills and strive to always stay up to date on policies and procedures that are state and industry regulated.

I thank you for your attention in reading my resume. I humbly request an interview with the hiring team at Arise to further discuss my qualifications.

In Solidarity,

Overview

6
6
years of professional experience

Work History

Executive Assistant/Client Success Specialist

Rockview Managment/ Crossroad Loans
Torrance, CA
08.2021 - 01.2025
  • Back office: Oversaw the logistics of the day-to-day office demands in a fast-paced work environment.
  • Front office: Provided a warm welcoming, aesthetically pleasing environment for clients to enjoy that was functional and conducive for optimal business success.
  • Maintained up-to-date records related to customer accounts, or financial transactions.
  • Developed and introduced innovative procedures that improved work efficiency, while reducing losses and costs.
  • Oversaw inventory control for office and off-site projects, ensuring the availability of supplies to meet project deadlines.
  • Took detailed notes in meetings and disseminated information afterward.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified the needs of customers promptly. Exceeding customer satisfaction by efficiently finding creative solutions to problems.
  • Negotiated contracts with vendors to secure competitive pricing for services.
  • Researched new industry tools, procedures, laws, and regulations to provide administration to adopt as they saw fit.

Lead Teacher

Saint Raymond School
Downey, CA
09.2018 - 06.2021
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Served as a mentor for new teachers during their onboarding process.
  • Coached new teachers on school guidelines to decrease training time and increase teacher success.
  • Organized activities to promote physical, mental and social development of each child.
  • Created detailed reports summarizing student performance data on standardized tests.
  • Received recognition for contributions to innovative concepts in classroom instruction.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.

Education

Master of Arts - Education

Loyola Marymount University
Los Angeles, CA
08-2021

Skills

  • Self-starter, motivated and reliable
  • Meticulous attention to details
  • Articulate, well-versed, proficient in writing with an extensive vocabulary
  • Dedicated, personable team player
  • Computer and software literate
  • Ability to recognize and filter multiple tasks in order of importance
  • Calendar management
  • Project management: from planning to executing and final debriefing
  • Quality control oversite
  • proficient with filing and data archiving both online and hard-copy system
  • Send and respond to all social media, email, and voicemails
  • Vendor and customer service-oriented

Accomplishments

  • 2022 City of Downey, Mayor Blanca Pacheco Recognition award for work with students and the community.

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Executive Assistant/Client Success Specialist

Rockview Managment/ Crossroad Loans
08.2021 - 01.2025

Lead Teacher

Saint Raymond School
09.2018 - 06.2021

Master of Arts - Education

Loyola Marymount University
Suleyma Castillo