Suli Roman
Nashville,TN
Summary
Dynamic server with extensive experience at different types of restaurants, excelling in customer service and conflict resolution. Proven ability to maintain a clean and organized environment while multitasking effectively. Bilingual and detail-oriented, I foster positive relationships with guests, ensuring a memorable dining experience through attentive service and food safety compliance. I love what I do and I try to do my best with every guest.
Overview
6
6
years of professional experience
Work History
Server
V Modern Italian
04.2025 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server Assistant
the Twelve Thirty Club
12.2024 - 04.2025
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
Server
Brio Tuscan Grill
03.2022 - 11.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
Server
Coopers Hawk Winery
02.2020 - 02.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
U. E. Adventista Libertador
Cabimas, VZLAAssociate of Science -
Universidad Rafael Belloso Chacin
Maracaibo, VZLA11-2013
Skills
- Table resetting
- Team player
- Hostess support
- Food inspection
- Multitasking and organization
- Bilingual
- Attention to detail
- Basic math
- Costumer service experience
- Reliability
- Positive attitude
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
V Modern Italian
04.2025 - Current
Server Assistant
the Twelve Thirty Club
12.2024 - 04.2025
Server
Brio Tuscan Grill
03.2022 - 11.2024
Server
Coopers Hawk Winery
02.2020 - 02.2022
High School Diploma -
U. E. Adventista Libertador
Associate of Science -
Universidad Rafael Belloso Chacin